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Windows & Network Troubleshooting Tips and new posts

HP printer error: 49.4C02 service error - Resolution with screenshots  restart the printer

Can't map network drive because of group policy Running gpresult

Cltr-Alt-Delete doesn't work in Azure VM Try Ctrl-Alt-End

Failed to load virtual machine templates in tenant portal Log on to management portal for tenants, and sync the plan that has the template that was having trouble.

Can't access Azure VM using Remote Desktop The remote server is turned off.

Outlook loading profile forever  - Resolution with screenshots Restart the computer and install the update.

Popup for using temporary file whenever I start Outlook Try to re-created the outlook profile.

Hop count exceeded - possible mail loop they change the DNS MX pointing to Office 365

IE password issue try compatibility view.

Outlook 2010 Keeps popup for the credentials after migration Try to re-create a new Outlook Profile.

You can not set a Password error in Office 365 migration delete Password, and Pa$$w0rd from the csv batch file.

Keeps losing the remote session Access to the client's computer and run consist ant ping

Unable to update this object in Microsoft Online Services

Outlook Local Archive disappears after migration - Resolution with screenshots The problem is we need to enable Download shared folder in Account Settings

Message could not be sent with 80070005 Add the second user mail account to the Outlook instead of assigning full permissions

Unable to update this object in Microsoft Online Services A synchronized object with the same proxy address already exists in your Microsoft Online Services directory

National Wide software doesn't work Restart the service.

Outlook rules don't work because of other rule's error there are many other rules with errors

User can't view all others' Calendars after migration Run Outlook repair.

Outlook Rule doesn't work because it is not enabled - Resolution with screenshots After we review the setting, we find it is not enabled.

Canon C7055 printer shows receiving, but never print out

Summary of DirSync Problems - Resolution with screenshots  force to run DirSync.

Isass.exe System Error Reboot to safe mode

Unable to sign-in Lync client Internal and external Lync Online DNS Record missing.

This message could not be sent with 0x80070005    the user was sending email using another user's mailbox because she has full permission

Migration finished but the mailbox doesn't move to Office - Resolution with screenshots delete the group3 batch before we can do this batch again.

Resolutions of computer lost network connection Remove the NIC and re--install it

Email stays in the Outbox folder forever Re-create Outlook Profile.

Can't migrate mailboxes in one of domains Get valid 3rd party Certificate for the affected domain

Keep getting username or password incorrect when login The default login domain is chicagotech.net for all users

office 365 desktop setup failed Login a domain admin account and install the update.

Office 365 migration: AutoDiscoverFailedConfigurationError Then change the default mailbox back to the second domain

Office 365 Desktop Setup gives incorrect Office version The computer was upgraded from office 2007 to Office 2010.

EMU can't access public folder on-premise exchange What we did is having EMU login OWA using an mailbox user account.

Problem to assign permission to other user in Office 365    By design, the DirSync runs every 3 hours.

One user's email is forwarded to another user automatically    The problem is the user has a rule setup to forward the email.

How to remove all viruses from your computer re-installing the OS is faster than removing the virus

Can't view some users' calendars after migration They can't view mailbox users' calendars until you move them to the office 365.

Don't see his old emails in Office 365 OWA after migration  You also need to remove old profile and create a new profile on Outlook.

Can't delete users in Office 365 - Resolution with screenshots  If you are using DirSync, you must delete the user from your Active Directory.

Outlook 2010 in cloud keeps prompting for credentials You will need to run Windows Update to install the following update in order to connect Outlook 2007 or Outlook 2010 to Exchange Online

SetSPN -F -Q gets Unknown parameter -Q

Windows 2008 backup has failed with Event ID 517 I found it is permission issue.

Can't send email because of GFI license. GFI MailEssentials is licensed has been exceeded.

Active Directory problem because of low spaces - Resolution with screenshots Free more spaces

Remote Desktop client can't see the local drive check if we can access local drive by using address \\tsclient\[drive letter]

Can't access old emails after migrating to office 365 - Resolution with screenshots If the migration failed, you should not converted the mailbox to EMS.

Don't receive Backup Exec Notification - Resolution with screenshots He also needs to configure "Assign recipients to alert categories".

Office 365 migration failed without details - Resolution with screenshots

SonicWall Global VPN Client connection status changes to Disabled - Resolution with screenshots because the SonicWALL administrator did not assign any VPN access network(s) to the user

SonicWall VPN error: XAuth failed and User authentication has failed - Resolution with screenshots Uncheck Require valid certificate from server under user settings.

Can't login ADFS server using IE - Resolution with screenshots Switch the order of Integrated and Forms based.

Lose connecting to VMware after adding a new NIC - Resolution with screenshots

This user doesn't have an Exchange mailbox - Resolution with screenshots we find the Exchange Online Plan 1 is uncheck

One of the file paths specified for backup is under a repair Try to run disk cleanup

PS1 is not digitally signed - Resolution with screenshots Right clicking the .PS1 file, select Properties and choosing Unblock.

The identifier name cannot be processed due to the inability - Resolution with screenshots Make sure you select correct Authentication and Mailbox Permission.

Office 365 domain shows Possible service issues - Resolution with screenshots You also need to create MX and SPF records

Backup Exec Devices show low disk space - Resolution with screenshots Right click on the folder and click Pause. Then uncheck the Pause.

Event ID 517: There was a failure in creating a directory

Can't login ADFS: 401 - Unauthorized: Access is denied due to invalid credentials - Resolution with screenshots Edit the web.config file on each server in the AD FS federation server farm1

SetSPN -F -Q Unknown parameter -Q SetSPN -F -Q host/adfssvr.mydomain.com

Some roaming profile has v2.v2. Why? When you add the TS user profile path, you don't need to give .v2

Event ID 1521: can't locate server copy of roaming profile Security group of users needing to put data on share

There was a problem with your roaming profile - Resolution with screenshots

Internet Explorer has stopped working. Some Video drivers may cause this problem. Disable any suspected graphical drive.

Export SSL PFX format is grayed out - Resolution with screenshots check Yes, export the private key.

Troubleshoot duplicate email Run Outlook repairing.

Imported wildcard SSL doesn't work- Resolution with screenshots The client import the wildcard SSL to Certificate, but he needs to import SSL to the IIS.

Install AD FS 2 on windows 2008 r2 error You need to install AD FS on the Role instead of download it.

VMM error 2901: parameter is incorrect (0x80070057) I have Windows 2008 r2 Standard running two VMs. I need to shutdown one of them to run P2V.

VMM Error 13249: P2V a DC is not recommended Online physical-to-virtual conversion of a domain controller is not recommended

After closing excplorer.exe, you can't run any program from Start - Resolution with screenshots Click File>New Task (Run).

Microsoft office spelling doesn't work - Resolution with screenshots Some possible settings and resolutions.

StartTech USB2VGAE2 problem It works, after installing the drive.

Word 2013 Spelling doesn't work - Resolution with screenshots Locate the folder containing the custom dictionary you want, and then double-click the dictionary file.

Backup System?State: A failure occurred accessing the object It could be space issue

Event ID 34113: The job failed with the following error: The backup storage device has failed - Resolution with screenshots

Event ID 33808: An error occurred while processing a B2D command. Drive: ReadMTFData() ReadFile failed. Error=1450  - Resolution with screenshots

Event ID 57665: Insufficient system resources exist to complete the requested service - Resolution with screenshots

Final error: 0xe00084c8 The backup storage device has failed - Resolution with screenshots

Veeam: Current license or ESXi version prohibits execution We find the client is running free ESXi (also known as vSphere Hypervisor).

An Application error has occurred when downloading Dell DVD The Dell OptiPlex 7010 Recovery DVD has built-in software keys so that Dell doesn't allow download it from the website.

Client host rejected: #5.7.1 smtp;554 5.7.1 554 is usually due to bad reverse DNS or possibly blacklisting.

Missing AAAA record at DNS server This warning means that the IPv6 address for the server

Exchange 2007 mailbox database issues When some new data is going to be wrote on this database, these White Space will be used firstly.

The Autodiscover SRV record wasn't found in DNS This issue is possibly caused by missing SRV record on the public DNS server

Exchange test passed one, but failed on three There are four methods for reaching AutoDiscover as the Web Tool tests, if one of them works, it will work.

SSL certificate failed certificate validation checks Set the Certificate Principal Name for external autodiscover using the command below

Exchange: HTTP 403 forbidden response was received Enable the Form Based Authentication.

Encrypted connection to mail server isn't available As we success accessing Autodiscover using the SRV record, we do not use the certificate for connection

Veeam: network path was not found Make sure the firewall doesn't block the Veeam. (disable it for testing).

Exchange test passed one, but failed on three There are four methods for reaching AutoDiscover as the Web Tool tests, if one of them works, it will work.

Undeliverable #5.7.1 I would like to suggest you add DNS records of yourdomain.net

server has IP addresses with conflicting site associations We find the DNS\DC was setup 127.0.0.01 as Primary DNS.

Can't delete log file name robocopy empty_dir the_dir_to_delete /s /mir

The publisher of this program couldn't be verified If that doesn't work, try compatibility view.

Unsupported memory configuration DIMM mismatche slots detect All memory on the same channel must be the same

Autodiscover error code 600 There was a miss configuration on the firewall

After moving the VMware host, it can't start The VMware host was boot from USB drive.

Difficulty to setup office 365 Make sure you have setup autodiscover correctly.

Insufficient system resources to complete requested service Locate and then click the following registry subkey

Command to Troubleshoot DFS problems    Replicated Folder name and state

0xe00084c8 - The backup storage device has failed Properly disconnect and reconnect the USB drive to a different verified USB 2.0 port on the media server system.

0xe00084f4 - uknown error A selection on device was skipped I ran another live-update this morning and there were some new updates available,

Backup Exec job fails with the error "0xe00084f4 To resolve this issue always run Backup Exec Device and Media service under a Domain Admin account.

Error:9036(0x234c) Paused for backup or restore Install the hotfix 975928 and 968429 on the two DFS servers.

Windows 7 64 bit has a problem to print Resolution is install Printer software on the Windows 7 computer

Windows 7 64 bit can't print to HP printer I created LPT1 port first and then add IP port to remap the network printer

RDP session doesn't have sound - Resolution with screenshots Enable Play on this computer.

The system cannot find the path specified. (0x80070003) - Resolution with screenshots The hard disk was crashed.

Adobe Flash Player doesn't show the installation option - Resolution with screenshots Disable IE Enhanced Security

Event ID 11722: There is a problem with Windows Installer

Installation of VMware vCenter Sign-on failed with error 1722. - Resolution with screenshots You can't install VMware 5.5 SSO on Windows 7

Outlook 2010 can not connect to the new Exchange 2013 It is IE Proxy settings issue

SCCM Instillation Error: BITS Installed and BITS enabled - Resolution with screenshots navigate to Features>Background Intelligent Transfer Services (BITS).

SCCM Instillation Error: Microsoft RDC library registered - Resolution with screenshots navigate to Features>Remote Differential Compression

All users have a problem to lunch Citrix application Check the license status.

Most users can access the Citrix but none of new users can if data store down in Citrix, all existing users can access,

Don't see any computers in the SCCM Computer Management You need to click Update Collection membership

Can't access web server because incorrect IP address. - Resolution with screenshots Running ipconfig flushdns and ipconfig /registerdns on the web server fix the problem.

Citrix XenApp 7.5: Cannot connect to the server due to a certificate error- Resolution with screenshots Buy and install a certification from third party.

XenApp Server Configuration failed with -2068643838 error - Resolution with screenshots make sure you don't have the SQL server running on the same server.

Remote Desktop Services Role failed when installing Xenapp - Resolution with screenshots

Desktop Experience Role failed when installing Xenapp - Resolution with screenshots

Can't run an Application on Citrix Xenapp the server lost the trust to the domain.

Can't ping hostname  - Resolution with screenshots the computer lost the trust to the domain

Citrix XenApp license acquisition error (500) the two corrupt XML files found in C:\Program Files (x86)\Citrix\Licensing\LS\conf.

Citrix XenApp license acquisition error (-25) Appropriate licenses for XenApp edition (Advanced, Enterprise, or Platinum) are installed

This computer can't connect to the remote computer - Resolution with screenshots It is recommended to install Essentials Experience on a dedicated server.

Windows Server 2012 R2 Essentials RWA is turned off - Resolution with screenshots You need to configure Essentials first.

Organization reject your message with error 550 5.1.1 They need to login Symantec cloud to add the recipient name and add the remote mail server name.

Error of activating Windows: 0xC004F074 he should use MAK key instead of KMS key.

Outlook has stopped working Repair Outlook by going to Control Panel>add/remove programs.

Windows 2012 is doesn't publish RemoteApp via MSI Windows 2012 R2 is no longer possible to publish RemoteApp programs via MSI

Installer encountered an error: 0x80070003 - Resolution with screenshots Copy the update file to a local drive and then install it.

Outlook is running slow It could be 3rd party software.

Hyper-V Boot Failed: EFT SCSI Device - Resolution with screenshots If you chose the Gen 2 VM for Windows 7, you will receive this message.

Hyper-V Boot Failed: Failed Secure Boot Verification - Resolution with screenshots Gen 2 VM only supports Win8/Win2012 or greater.

VPN error 812 on Windows 2012 R2 - Resolution with screenshots This is NPS issue.

Why does nslookup show 15.19.16.172.in-addr.arpa - Resolution with screenshots Reverse Lookup Zones miss 19.16.172-add.arpa

Can't migrate mailbox from Exchange 2007 to 2013 The Mailbox database "2 GB Mailbox Database" is not the same version as the cmdlet

Outlook 2007 can't connect to Exchange 2013 on XP - Resolution with screenshots  If Outlook 2007 is running on Windows XP, it is authentication issue.

Troubleshooting SonicWall Wi-Fi Issue remotely - Resolution with screenshots  you may see No Entries like this one.

Disk2vhd Error: snapshotting volume MS VM Converter can't contact Window2s 2012 R2

Windows 2003 as VM on VMware doesn't sync the time we suggest you disable VMWare time synchronization

Terminal server Log on to is blank In multi domain environment, a common mistake of users is to log into different domain then there native domain.

Connect button is missing in RWA after upgrading IE to 11 Place the site in compatibility mode

Network issues after reboot ForeFront TMG server - Resolution with screenshots To do that , navigate to Forefront TMG>Monitoring>services.

EBS Computers show offline, but they are not Run the following command to make an exclusion for this port:

Unable to install DPM because report configuration failed Delete the SQL Encryption key using SQL Reporting Services Configuration Manager

DPM cannot connect to the Service Control Manager (SCM) Run the Setup with local administrator account

VM on Hyper-V runs very slow it is VMQ.

Windows 7 Issues
This is the collections of Windows 7 VPN issues, Windows 7 network issues, Windows 7 sharing issues and remote access issues.

Vista Issues - Vista SP1 Issue and Troubleshooting Collections:
Vista Blue Screen;
Domain Issues; Incompatible issues; Internet Issues; Local Only; Network Issues; Print Issues; Remote Access Issues; Sharing Issues; Slow Issues; TCP/IP Issues; Unidentified Network; VPN Issues; Vista Errors; Wireless Issues; Vista How to

Troubleshooting Windows server 2008: Windows Cluster and HPC Issues; DFS Issue; Hyper-V Issues Server 2008 Randomly Crashing; Unable to see Win 2008 server via My Network Places; Windows 2008 restarts unexpectedly with error 0x000000BE; Windows 2008 How to

Top 5 Network, VPN, Remote Access Issues...

Top 5 VPN Issues and More
Browsing over VPN Issue; VPN Name Resolution Issue; VPN Routing Issue; VPN Slow Issue; VPN Solutions

Top 5 VPN/RAS Error Codes and More
VPN Error 629 The port was disconnected by the remote machine; VPN Error 678 There was not answer; VPN Error 721 Remote PPP peer or computer is not responding; VPN Error 733 PPP protocol ... is not available; VPN Error 800 Unable to establish the VPN connection

Top 5 Network Issues and More
Computer/Master Browser issue; Access Error ...is not accessible; Connection Errors; "Network path not found" Error; Mapping Issue

Top 5 System Error Codes and More
System error  5 - Access is denied
System error 53 - The network path was not found
System error 85 - The local device name is already in use
System error 1231 - The network location cannot be reached
System error 6118 - The list of servers for this workgroup is not currently available

Top 5 Windows Event IDs and More
Event ID 1054 Windows cannot obtain the domain controller name
Event ID 1218 You do not have access to logon to this Session

Event ID 1311 There are currently no logon servers available
Event ID 2011 Not enough server storage is available
Event ID 5719
The system cannot log you on now

Top 5 TS/RDC Issues and More
The client could not connect to the Terminal server. The server may be too busy. Please try connecting later
The license will be expired in x days message even you had the license installed
You must be granted the allow log on through terminal services
Connectivity to the remote computer could not be established
The local policy of this system does not permit you to logon interactively

 Top 5 TS Licensing Issues and More
Windows cannot connect to a licensing server
TS license Error message 0x13A7, or 0x1391. 0x13A4, 0xFA1
The TS limits two connections even the TS licensing server has been installed
No Terminal Services licensing server is available in the current domain or workgroup"
Cannot find TS licensing server

Top 5 IE issues and More

Problems to access some secure Web sites; Internet Intermittently stops working; Internet dies randomly...

Top Network and VPN Issues:
VPN Error 721 Collections
VPN Error 800 Collections
Ports for windows file sharing
Computer Browsing over WAN
Can't ping remote computers except the VPN Server
Access denied when accessing a remote workstations from VPN client

Top 10 Group Policy Troubleshooting:
Troubleshooting Group Policy using Event Logs in Vista; Group Policy; Group Policy doesn't apply or take long time to update

Network troubleshooting:
The logon method is not allowed
Multihomed Issues; ISA Troubleshooting; RRAS Troubleshooting; Microsoft SharePoint Issues; Exchange 2007 Troubleshooting: IAS related Event IDs and Reason Codes TS or RDC client receive blue screen when logon; TS & RDC Printing issues; Connectivity issue after enabling Windows VPN; The drive could not be mapped because no network was found; Solution for Peer to Peer VPN using the same IP range; Troubleshooting Black Screen; Troubleshooting SBS issues using CEICW; No icons show on the Desktop; Network slow Issues; Barracuda Backup Issues

SP Issues:
XP SP3 Issues; Windows Server 2003 SP2 Issues;
Vista SP1 Issue and Troubleshooting Collections;

Other Issues
Barracuda Backup Issues; EqualLogic Issues; Fluke Issues;  GFI Issues;  Gmail issues; iSCSI Issue; Microsoft VMM Issues; McAfee Issues; Microsoft CRM Issue; Office Project Issues Pano How to; Peplink Issues; phpBB Issues; Symantec and Norton network issues; Is it possible I get virus from a web site; WINS Issues; DFS Issues; Veeam Issues; VMware Issue; VMware How to; Wyse Issues;



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