E-mail issues

How to Configure a Mailbox to Forward Mail

1. Create a contact. To do that, start the Active Directory Users and Computers. Right-click Users>New>Contact. Type a name and click Modify>SMTP, and then click OK to create the custom SMTP mail address. Type the SMTP e-mail address, click OK, click Next, and then click Finish.

2. Enable a Contact. To do that, Start the Active Directory Users and Computers. Right-click the contact>Exchange Tasks. If the contact does not have an alias, enter an alias for the contact. Ensure that Create the Exchange mail address is checked, and then click Next. Click the appropriate e-mail address type, and then type the e-mail address. NOTE: Click the Advanced tab to configure the Message Format setting. Click OK, click Next, and then click Finish.

3. Configure Mail Forwarding. Start the Active Directory Users and Computers. Right-click the mail-enabled user, and then click Properties>Exchange General>Delivery Options>Forwarding Address>Forward to>Modify. Click the mail-enabled user or the mail-enabled contact, click OK and then click OK again.

NOTE: The forwarding address can be any mail-enabled object such as distribution groups (if more than one contact), security groups, public folders, and other related items.

How to empty the Deleted Items upon exiting

To empty the Deleted Items automatically, go to Outlook>Tools>Options>Other, check the Empty the Deleted Items folder upon exiting.

To recall a sent message, open Outlook>Sent Items, double-click the sent email to open the message. Then select Action>Recall This Message.

Do http(s)://servername/exchange/username

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