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WiFi laptop keep losing the connection - Resolution with screenshots

Situation: The client just setup Comcast Internet service. The WiFi laptop keeps losing the internet connection.

Troubleshooting: There are two WiFi in the Comcast Modem, TriCityElgin for 2.4GHz and 802.11 g/n and TriCityElGin-5 for 5GHz and 802.11 b/g/n. Some old systems may use TriCityElgin and some new systems may use  TriCityElGin-5. Switch between them, all laptops work.


 

 

 

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