Access denied when accessing a remote workstations from VPN client

Can map network drive but can't access it

Situation: The client just installed a Domain Controller and enabled RRAS for VPN server on a Windows 2003 server. The VPN client can access any shared folders on the server and ping all remote workstations. He can map the shared folders on the remote workstation, but can't access. When he tries, he will receive "Access denied".

Troubleshooting:

1. He was assigned to administrators groups in the local computer and domain.

2. After establishing the VPN and logon the server using RDC, he can map and access the remote workstation without any issues.

3. If mapping the remote computer using administrative share, C$, he can access all folders including the "Access denied" folder without any problems.

4. If he tried to map the drive using net use \\hostname\fodlername /u:hostname\username or net use \\hostname\fodlername /u:domainname\username, he will receive "System error 1219 has occurred - The credentials supplied conflict with an existing set of credentials" error.

5. After studying the sharing and security settings, we find the sharing permission was setup username\domainname. Since he is logon VPN using username only (instead of username/domainname), we add username/loccalhostname to the sharing permission. Then he is able to access the folder.

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