VPN Error 868 - The remote connection was not made
because the name of the remote access server did not resolve
Situation: the client uses VPN to access main office and
it has been working for one year. Today he can't make the connection any
Troubleshooting: 1. We can't ping the VPN server by FQDN,
but ping IP works fine.
2. We can establish the VPN using IP address.
3. It seems like DNS issue. On the DNS server that is
running SBS 2008, we can't ping the VPN FQDN. The nslookup gets this
DNS request timed out.
timeout was 2 seconds.
Default Server: UnKnown
*** UnKnown can't find winvpn1.chicagotech.net: Non-existent domain
resolution: re-start the DNS service or reboot he SBS.
Also refer to this post:
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