Paloalto Firewall error: Failed to find auth profile for ADMIN

Q: We just configured Paloalto Firewall and integrated it with AD. When login domain admin, I receive this message: Failed to find auth profile for ADMIN.

Chicagotech.net: Based on Palo website, The possibel cuase is “The runtime user database, lusers.db, has become corrupt. Resolution Upgrade to PAN-OS 5.0 or higher to resolve the issue. Workaround A workaround is to rebuild the runtime user database. This is accomplished by deleting it on the Palo Alto Networks device. The system will automatically rebuild the runtime user database after its deletion. To delete the runtime user database, run the following commands: > delete runtime-user-db > configure # commit force”

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Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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