Situation: When the user tries to send an email, she gets this message: c:\user……ost cannot be accessed.
Troubleshooting: 1. Reduce the size of Outlook Data Files. Please refer to this post:
Fix Outlook Data File has Reached the Maximum Size Error …
2. Repair Outlook. Please refer to this post:
repair outlook site:chicagotech.net – Google Search Repair/Re-install Outlook 2003, 2007, 2010 – Chicagotech.net
3. Close Outlook, rename the ost and then restart the Outlook.
4. Run run SCANPST.EXE, which comes with Outlook. You may search it.