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From: Product: General Date: 14 Oct 2006 Time: 11:03:46 -0400 Comments: Situation: When trying to join a laptop to the domain, I get as far as where you are asked to enter a username/password/domain. This is accepted so the password is verified. I then click OK, and it says that a domain controller could not be contacted. So far I have: -Changed netbios name -fully removed & reinstalled Client for MS Networks and TCP/IP as there were some old DNS entries that I thought may have been causing the problem. - Tried to connect via VPN connection (NCP) - flushed laptops DNS cache In summary, the error log says: - The domain name might not be a NetBIOS domain name. - Error was: "DNS Name does not exist" Problem solved: It was down to Zone Alarm firewall needing an entry in the trusted zone, although it didn’t alert me to this fact and was by chance that I thought it could be a firewall issue.