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Q & A: Can ping any web sites but not access using IE

From:   XP
Date:   14 Nov 2006
Time:   03:46:11 -0500
Remote: 
Name:   

Comments:

Q: I can successfully ping my ISPs DNS servers and regular web servers from my 
client computer.  When I try to use IE it  returns an DNS error no matter how 
the address is entered.
A: Might be IE's proxy settings, however this type of symptom usually indicates 
some form of damage to the TCP/IP stack by the presence of an (unauthorised) 
Layered Service Provider. 

Google Desktop Search is fast becoming a favourite for causing this, though 
other Trojans can also be responsible. 

The lspfix tool may be able to fix the problem. Otherwise you need to remove 
and reinstall Windows' TCP/IP components. 



Last changed: 07/19/10
 

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