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Can’t restart remote computer using shutdown command

Situation: when you access the Office LAN via VPN and try to restart a remote XP computer using shutdown command, you can’t and receive this message “A required privilege is not held by the client”. Note: is you use a Windows 2000, you may receive this message: “Unable to shutdown the specified server”

Analysis: You may not have administrator rights to shutdown/restart the remote computer or you have not cached the credentials.

Resolution: 1. use the runas command. To do this, type runas /u:domainname\username “shutdown –r –t xx –f –m \\remotepcname”, for example, runas /u:chicagotech\bob “shutdown –r –t xx –f –m \\ms-mvps”. Note: domainname can be domain name, workgroup name or computer.

2. Alternatively, you may use this command: net use \\remotepcname password /u:domainname\username and then shutdown –r –t xx –f –m \\remotepcname.

3. If above commands don't work and you receive System error 67, make sure you type the correct commands and computer name. If you receive system error 53, make sure the Server service and Computer Browser service are running.

Related Topics

How to use the runas command
RunAs' GUI Feature
How to perform administrative tasks while logged on as a regular user

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