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Exchange Server - Resolution with Screenshots

AOL email gets 521 5.2.1 Service unavailable

Exchange 2007 Troubleshooting
Exchange 2010 Issues
5.5.4 (Non Delivery Reports)
Active Directory domain is in mixed mode
ActiveSync performance is very slow
ActiveSync Troubleshooting
ActiveSync Support Codes, Errors, Resolution and Cases
Active Directory Users and Computers E-mail Address tab missing
All POP3/IMAP4 clients such as Outlook Express works while MAPI clients such as  Outlook doesn't
All MAPI clients such as Outlook works while POP3/IMAP4 clients such as Outlook  Express doesn't

Allow relay for a application on the Exchange 2007 SP1
Backup exchange 2007 server in windows 2008
Backing Up Exchange Data … In Case of Emergency
Cannot access OWA
Can't change last name in exchange
Cannot create a new mailbox
Can't delegate a user as an Exchange admin in ESM on Exchange 2003
can't delete public folders after migrating to exchange 2007
Can't install Exchange 2003 SP2 on SBS
Can't past SMTP test because of modusGate or Vircom
Can't purge mailbox
Can't receive email
Can't see public folder after changing permissions
Can't send and receive email because of the spaces
Can't send or receive emails because low space on Exchange server
cannot send messages to a specific SMTP domain
Common Exchange Connectivity Issues
Created mailbox doesn't appear in the GAL
Disk bottleneck found
distribution list hasn't been updated in Global Address List
Don't receive email with 550 550 5.7.1 Unable to relay
Email address has not been logged in the SMTP
Email issues because of Hide from Exchange address lists
Every one can view one user's calendar - Resolution with screenshots
Fixed: Email Mail stuck in messages pending submission
Event ID 2103 - Global Catalog Servers Not Responding
Exchange 2003 & OMA Problem -- error 3005
Exchange 2007 Permission issues
Exchange 2007 SP1: this role cannot be installed
Exchange logs are not clearing up after Windows backup
Exchange Recipient Policies Move up is grayed out
Exchange receive lower Virtual memory message
Exchange SP1: Hub Transport Role Failed
Exchange SP1: Copy Exchange Files Failed
Exchange Server SP 1 setup encountered an error
Exchange Troubleshooting Tools
Fatal error during installation of Exchange sp1
How to check MX record
How to delete badmail automatically
How to modify logging settings for MSExchangeTransport
How to remove the Exchange Server 5.5 computer from an Exchange 2000  administrative group

How to test POP3 and SMTP connections
How to Troubleshoot Inbound Mailflow Issues
IPAD user cannot connect to the Exchange server 2010
Issue with creating a new mailbox  - Case Study
Mailbox doesn't appear in GAL
Mailbox with red x
Major Worldwide issue - please help Exchange 2003 SP2 Async
manually remove a crashed Exchange server
Name could not be matched to a name in the address list
not able to add an user account
No inbound email even you can send emails
No one can send email to ameritech.net
Organization incoming/outgoing message size not set - Resolution with screenshots
Questions about spam and open relay
Outlook Amywhere doesn't work - Resolution with screenshots
Outlook slow - retrieve data from Exchange
"Outlook is trying to retrieve data…" popup message
Our Exchange queue has a unknown sender
Outlook attachment loses color mark
Outlook can't access Exchange server
priv1.edb is larger than the size shows in the ESM
Problem of creating Exchange mailbox
Problem to install Exchange Manager in Vista
Public folders were not successfully moved to the Exchange 2010 server
remove offline servers from Mailbox pane in Server Configuration
Renewing Exchange 2007 SSL receives “PrivateKeyMissing”
Setup cannot detect an SMTP or Send connector
Slow Virus scanning calls
Slow Local Security Authority Subsystem service calls
SMTP Configuration - Unspecified Error
Some sent emails are dropped occasionally
Solution for slow mail delivery
Steps to Take with Exchange Anti-Spam and More
Support Code:85030022
Set limit for message with attachment
The entries under Public Folder are not synchronize
The IP you're using to send mail is not authorized to 550-5.7.1 send email directly to our servers
Troubleshoot Exchange Disk bottleneck
Troubleshooting Exchange NDR
Troubleshooting Exchange Recipient Policies
Troubleshooting SMTP Queue Issues
Troubleshoot SMTP communication problems.

Exchange problem: NDR 5.2.1
Undeliverable with 553 Attack detected error
Undeliverable with 5.7.1 code
Undeliverable with 550 5.7.1
Undeliverable with this message  #5.5.0 smtp;553 mailbox is restricted
Undeliverable with 5.7.1 code
Undeliverable email with #5.5.0 smtp;550 Mail rejected
You do not have the permission to send on behalf of the specific user
You do not have permissions to read the security descriptor
Major Worldwide issue - please help Exchange 2003 SP2 Async

Cannot create a new mailbox

; SYMPTOMS: 1. You successfully create a new mailbox on your Exchange Server, and then the Exchange Recipient Update Service updates the object. However, when you use the alias of the new mailbox to resolve the mailbox in Microsoft Outlook, Outlook cannot resolve the name, and you may receive the an error message that is similar to the following: The name could not be resolved. The name could not be matched to a name in the address list.
2. You create a new user with mailbox. However, the mailbox does not appear when you look for it in the global address list.

CAUSE: This issue may be caused 1) if you specify the incorrect Exchange Server in the domain Recipient Update Service settings; 2) if you specify no Exchange Server at all.

Common Exchange Connectivity Issues

1. Host Name Resolution - make sure DNS is running, and Exchange A and MX records present;
2. Protocol issues - the user has permission; appropriate protocol service are started.
3. Firewall blocks transmission - use telnet to check the status

5.5.4 (Non Delivery Reports)

5.5.4 (Non Delivery Reports) are usually an invalid address.

All POP3/IMAP4 clients such as Outlook Express works while MAPI clients such as Outlook doesn't

Cause: POP3/IMAP4 is disabled.

All MAPI clients such as Outlook works while POP3/IMAP4 clients such as Outlook Express doesn't

Cause: MAPI is disabled.

Can't start NNTP and IMAP services under Exchange System Manger

Resolution: start them under Computer Manager.

Event ID 2103 - Global Catalog Servers Not Responding

Symptoms: After you install Exchange 2000/2003 successfully, the Microsoft Exchange System Attendant service may not start, and you may receive the following Event ID: 2103 - All Global Catalog Servers in use are not responding:  There is no Recipient Update Service created in the domain where you installed Exchange 2000 or Exchange 2003.

Cause: This issue occurs because no global catalog server can be found in a domain which has been "domain prepped" by the Exchange 2000/2003 Setup program. For the consultants, refer to case 0304JH.

Exchange Troubleshooting Tools

1. Diagnostics Logging,; 2. vent Viewer; 3. Services Logs; 4. Dump Files; 5. Performance Monitor; 6. Network Monitor; 7. Messaging logs.

How to check MX record

Use nslookup command: set type=mx and domain name, for example chicagotech.net.

How to delete badmail automatically

Create a scheduled task to run a batch file to delete the contents of this directory. 

How to remove the Exchange Server 5.5 computer from an Exchange 2000 administrative group

Symptoms: You have migrated Exchange 5.5 to 2000 successfully. You want to remove the existing Exchange 5.5 servers from an Exchange 2000 Server administrative group, but You cannot use Exchange System Manager to do so.

Resolution: You should use Exchange Server 5.5 Administrator program to remove these computers.

How to test POP3 and SMTP connections

Use telnet ip 110/25 command.

No one can send email to ameritech.net

Symptoms: you can receive the mails from ameritech.net and sbcglobal.net while you can receive mails from both companies.

Cause: 1. DNS issue.
2. DNSBL.

For consultants, refer to case 112804GD

The entries under Public Folder are not synchronize

Symptom: after moving the Public Folders from Exchange 2000 to Exchange 2003 server, the users can see the Public Folder but the entries or sub-folders under each folder.

Cause: The Replication under Public Folder Properties is setup as Never Run.

For the consultants, refer to case 111004RL.

You do not have the permission to send on behalf of the specific user

Cause: You haven't grant Send on behalf permission.

For the consultants, refer to case 111004CC

Set limit for message with attachment

To size limits for messages with attachment, you have many options. You can customize the settings for the global settings, organization, a specific connector, a specific virtual server, and an individual user.

For the consultants, refer to 091504EX

Troubleshoot SMTP communication problems.

If you have problems sending email over SMTP, you may test the SMTP connectivity by using Telnet on the sending server to connect to port 25 on the destination server.
 

 

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