Message: "....is not accessible. You may not
have permission to use this network resource. Contact the administrator of
this server to find out if you have access permissions. Network path was not
1) make sure no any firewall blocks the LAN traffic.
2) make sure you have created the same workgroup, and the same username on
w2k/xp for logging on a remote computer.
3) check user's rights.
4) you may want to enable guest account on w2k/xp.
5) if you are using simple file sharing, you may try to disable it and
re-share the drive manually.
6) if it is mixed OS (win98, NT, ME and W2K/XP) network, enable NetBIOS over
7) make sure the Computer Browser service is started if all computers are
8) stop Computer Browser service on win9x, ME and NT if this is a mixed OS
9) cache credential by using net use
\\computername\share /user:username command (it is better to have the
username logon shared computer).
10) if you have tried enabling netbios over tcp/ip but doesn't work, you may
try to load netbeui (loading netbeui may slow your network).
11) Make sure the server service is running. 12)If you can see the share in
Network Neighborhood but not access it,
this issue may
be resolved by verifying that both the share permissions and the NTFS
partition permissions are correctly configured for individual user or group
SYMPTOMS: When you attempt to connect to a
network share, you may receive the following error message:
\\Servername\share is not accessible. Access Denied. If you are
accessing a share in another domain, this message may appear even though you
have verified that the trust is configured correctly. Also, the share may be
visible in Network Neighborhood.
RESOLUTION: This issue may be resolved by
verifying that both the share permissions and the NTFS partition permissions
are correctly configured for individual user or group access.
1. When attempting to create a folder or
copy a folder on a network drive, you may receive "Cannot create or replace
xxxxx: Access is denied. Make sure the disk is not full or write-protected and
that the file is not currently in use".
2. When attempting to save a file on a network drive, you may receive "Cannot
save or create xxxxx: Access is denied. Make sure the disk you want to save
the file on is not full or write-protected or damaged".
go to the properties of the
drive>Sharing, add the the user and give Change permission.
2. Make sure everyone has Change permission.
Symptom: When opening a network folder in Windows
Explorer and then try to open a file from or save a file to that folder, the
associated program may report a sharing violation, return an "access denied"
message, or open the document as read-only. Typically, this problem occurs
when you open a network folder and then double-click to open a Microsoft Word
or Microsoft Excel file. The document opens as read-only.
Resolution: To fix this problem, go to Windows
Explorer, open the network folder that contains the file that you are trying
to open or save. On the Tools menu, click
Folder Options. Click
Use Windows classic folders, and then click OK.
Symptoms: When mapping a network drive using net
use or using the net
view command to view
a different computer in the domain, you may receive: "An extended error has
occurred" or "Access Denied" error messages.
Resolutions: 1) This issue may occur if the
workstation doesn't synchronize the time with the server. After verifying
that basic network connectivity exists, you can force time synchronization on
the client computer manually. To do this,
run net time /domain /set command.
2) Make sure you
have granted enough licenses for clients accessing.
If both win2000/XP and win9x can see the
workgroup but only win2000/XP can access a win 2000/XP computer, and win9x
gets the above error, check the group name. If they are the same name,
1) are you sure the logon user has permission to the shared folder?
2) have you tried to logon using the same user name and password of the
accessed win2k/XP computer?
3) the last and risky one, if you enable guest account in the accessed
win2000/XP computer, can you access now?
Symptom: When attempting to logon using the
Terminal Services client, you may receive the following error message: "Logon
Message: You do not have access to logon to this session".
Resolution: By default, TS connection security
setting allows only administrators to log on. To set custom TS connection
permissions, go to Terminal Services Configuration>Connections
folder. Right-click the connection (RDP-TCP)>Properties>Permissions,
add the users or/and groups that needs access to this connection.
Symptoms: When attempting
access a shared folder on a remote computer, you may receive this message “No
more connections can be made at this remote computer at this time because
there are already as many connections as the computer can accept” or “This
request is not accepted by the network. Try again later”.
The share that is configured to allows a specific number of connections, and
that number of connections has been reached.
2) The 10 user connection limit has been reached if the remote computer is
w2k/XP. 3. If you have Per Server licensing, the license limit has been
Symptom: when attempting to join a domain,
you may receive "Multiple connections to the server or shared resource are
not allowed. Please disconnect all previous connections to the server or
shared resource and try again."
Resolution: try using net use /d from a
command to clear all your mapped connections before joining the domain. You
can also disconnect the mapped drive in Windows Explorer by right-click the
mapped drive and select disconnection.
When trying to join a W2K/XP to a
Windows 2000 domain by using he NetBIOS domain name, you are successful but
not the FQDN and you may receive one of the following error messages:1) The
following error occurred attempting to join domain "example.com":
network location cannot be reached. For information about network
troubleshooting, see Windows Help. 2) Network path not found.
RESOLUTION: This issue may occur if the TCP/IP
NetBIOS Helper Service is not running on the client computer. To start the TCP/IP NetBIOS Helper Service, go to MMS>Services, double-click
TCP/IP NetBIOS Helper Service.
RESOLUTIONS: 1) Make sure that File and Printer Sharing is enabled on on the
2) Make sure that shared machine has something shared.
3) Make sure that you have created the same workgroup and logon the same
username if you try to access w2k/xp network.
4) Make sure that you have enabled NetBIOS over TCP/IP if this is a mixed OS
Symptom: Your WinXP, in a peer-to-peer
network, may receive the following error when you double-click
My Network Places/Computers Near Me:
<Workgroup Name> is not accessible. You may not have permission to use this
1) Enable NetBIOS over TCP/IP on one or more computers in the
workgroup. To do that, go to properties of Local Area Connection>properties
of Internet Protocol (TCP/IP)>General> Advanced>WINS,
check Enable NetBIOS over TCP/IP (If you have a DHCP-assigned IP
address, select Use NetBIOS setting from the DHCP server ). 2) Make
sure the Computer Browser service is started.
SYMPTOMS: When accessing shares on a server
from a client, you may receive "Not enough server storage is available to
process this command." error. You may receive this message and Event ID: 2011
after you install Norton Antivirus for Windows.
1) The registry value IRPstackSize may be not explicitly present. To
increase the value of the parameter, go to the key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\
LanmanServer\Parameters. If the key is not present, choose Add Value in the
Registry Editor. The Value Name should be IRPStackSize and the Data Type is
2) Remove any unnecessary entries from this value in the registry,
3) If the machine has a non-zero PagedPoolSize in the Registry, you need to
re-set it by going to HKEY_LOCALMACHINE\SYSTEM\CurrentControlSet\Control\Session
Manager\Memory Management and double-click on PagedPoolSize and set to 0.
4) Disable Norton antivirus to see if that will fix the problem.
For consultants, refer to Not enough server storage is available page.
SYMPTOMS: When you try to open the Printers
folder, you may receive the following error message "There is not enough
storage to complete this operation". This is because the size of the registry
has exceeded the maximum size set in the virtual memory settings.
RESOLUTION: Increase the maximum registry size.
To do that, go to Start>Control
(In Windows 2000, click the Advanced tab, click
Performance Options, and then Change). Type a
larger value in the Maximum Registry Size box.
you can ping the server by ip and name but can't map the shared drive by
using net use
If you try, you may receive the
"No logon server available".
This sounds like cache credential issue. 1) make
sure the computers in the same network, the same workgroup/domain and have
created the same username. 2) use net to cache the credential. 3) The
user profiles may been damaged.
Symptoms: when trying to logon a domain from
win9x, you may receive a message "The following error occurred while loading
protocol number 0. Error 38: The computer name you specified is already in
use..." and then "No domain server was available to validate your password".
Resolution: 1) make no two host name in the
network. 2) check WINS and make sure no one host uses two IPs. If it does,
delete all of them and reboot the computer.
Symptom: you have windows 2000 domain
controller with DNS, DHCP, WINS and Dialup connection. Whenever the dialup
connection is active, none client can't logon and gets a message "No domain
server was available to to validate your password. You may not be able to
gain access to some network resources"
Resolution: Make sure you don't have
"Register this connection's addresses in DNS" checked under TCP/IP Advanced
DNS settings. To check this, go to the Properties of the connection> the
Properties of the TCP/IP>Advanced>DNS, uncheck "Register this connection's
addresses in DNS"
Symptoms: When you attempt to connect to w2k/xp
computer over the network, you may receive one of the following error
messages: "You must supply a password to make this connection: Resource: \\computername\IPC$"
-or- "computername An extended error has occurred"
Resolutions: 1. make sure netlogon service
2. Make sure you have created logon ID and password for remote computer
3. Or enable guest account.
Symptoms: 1. Your computer reboots every few
minutes without user input.
2. The computer become unresponsive.
3. You may receive "Remote Procedure Call terminated unexpectedly" and ...NT
authority must shut down your computer in 30 seconds."
4. There is msblasr.exe running on Task Manager
Symptoms: When running Replication, Winlogon, Terminal Server, User
authentication, enabling trusted relationships, Connecting to domain
controllers and trusted domains, you may receive the above error.
RPC service may not be started.
2. You are unable to resolve a DNS or NetBIOS name.
3. An RPC channel cannot be established.
This issue occurs because the DNS
service cannot locate server resources on the domain with which you are
trying to establish the trust.
Run the Netdiag /debug
command on the server in question to check any errors. Also check these
articles - .RPC
Server is Unavailable
Symptoms: 1. In client, you may receive Event
ID 5719: "No Windows NT or
Windows 2000 Domain Controller is available for domain Domain. The
following error occurred: There are currently no logon
servers available to service the logon request."
2. In DC, you may receive Event ID 5719: "No Windows NT or
Windows 2000 Domain Controller is available for domain chicagotech.net.
The following error occurred: There are currently no logon
servers available to service the logon request.
3. You logon domain user in a domain network, the mapping logon script
displays this message: "There is no domain controller available to validate
4. You use a office laptop to connect the office VPN, when you map a network
drive using this command line: net use
\\chicagotech\shared /u:chicagotech.net/blin, you may receive this
message: "This account is the same as the one logged on to the system and
that this account was tried before to logon. There is no domain controller
available to validate this account"
Causes: 1.The DC is down.
2. Can't access the DC.
3. The DNS issue.
4. Run out of buffer space in the NetBT datagram buffer.
Symptoms: When joining w2k/xp into a domain, you may receive "The
computer account already exists". You may be able to ping the computer
account, for example ABC, but ping -a ip address (the same ip of ABC) shows
different computer name like XYZ.
Resolution: Go to the DNS ad WINS to find
and delete the ABC account and wait for while to re-join the domain.
Symptom: If you use the Map Network Drive Wizard to connect to a
network share by using different user credentials and you use the browse
functionality to locate the network share, you may receive the following
error message: The network folder specified is currently mapped using a
different user name and password. To connect using a different user name and
password, first disconnect any existing mappings to this network share.
Symptom: While trying to access a
win2000/XP computer and type administrator password on Enter Network Password
screen in the same peer-to-peer workgroup, you may get
Error: The password is incorrect. Try again.
1) You need to setup every user that needs access to the shared folder on
every computer they have to connect to. Then give the proper user proper
permission to the shared folder.
2) logon the same user and password.
3) as always, you can try to enable a guest account on the accessed machine.
Symptom: when using net view
command, you may receive "There are no entries on the list". And you may have
a problem to access the remote computer.
Resolution: 1) If there are no file or print
shares on the computer, the net view command displays a "There are no
entries in the list" message. So, make sure there are file or print shares on
the computer. Or to use net share command to check sharing status.
2) Make sure no firewall running because the firewall may block sharing.
3) Make sure client for ms network is enabled.
If you receive all following message, you may have firewall running on the
LAN connection and you should disable it. "computer is not accessible...",
"There was an error writing to \\XP computer for
printer..." and "There is not enough memory available to print your document. Quit one or more programs and try again. ..."
Symptom: When attempting to verify network
connectivity with a remote computer by using the Ping.exe command, you may
receive a command-line error message similar to the following: Ping: transmit
failed, error code 65 or 10050.
Resolutions: This behavior can occur if the
following conditions are true: 1) ICS is enabled; 2) a firewall software is
running on the computer; 3) The ZoneLabs program is not correctly configured
for ICS. To fix the problem: 1) re-configure ZoneAlarm for ICS. 2) Remove the
Zone Labs firewall software from the computer.
Symptom: When several Win2000/XP computers are
configured as members of a workgroup in a peer-to-peer network environment and
you click on Computers Near Me in My Network Places or workgroup name Entire
Network, the following error message may appear: "Cannot Access 'Computers
Near Me' " or "Workgroup is not accessible" errors.
Resolution: 1) NetBIOS over TCP/IP. To do
that, go to the properties of TCP/IP>Advanced>WINS. If you are using a static
Internet Protocol (IP) address, click Enable NetBIOS over TCP/IP. If you have
a DHCP-assigned IP address, click Use NetBIOS setting from the DHCP server.
2) No Master Browser or too many browsers may cause this issue. Check
Symptom:When you attempt to browse
your network by opening Entire Network in My Network Places/Network
Neighborhood, you may receive the following error message: "Unable to
1) have you loaded the NIC or is it working?
2) have you loaded common protocol, TCP/IP?
3) does the Computer browser work?
4) have you enable file and printer sharing in the accessed computer?
5) is the workstation service running?
Whenever you receive "Enter network password. You must provide a password to
make this connection." and "Resource: \\<computername>\ipc$", it is
permission and workgroup issues.
behavior can occur for any of the following reasons: 1) The Windows 9x
computer is not a client of a domain environment but the Log On To Windows
Domain option is enabled. 2) The user name and password you are using to log
in to the Windows 9x are not contained in the local user accounts database of
the Windows NT/2000/XP computer you are attempting to browse. 3) The Windows
9x host is configured with user-level authentication to a domain.
resolve this issue, use the appropriate method:
1) Disable the Log On To Windows Domain Option.
2) Log on to the Windows 9x with the local user accounts database of the
Windows NT/2000/XP computer you are attempting to
3) Disable User-level Authentication on the Windows 9x.
"Windows needs your current credentials to ensure network connectivity.
Please lock this computer,
then unlock it using your most recent password or smart card. To lock your
computer, press CTRL+ALT+DELETE,
and then press Enter."
Cause: you are logging on mutiple computer using the same logon ID and
password while changing the password.