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Required cd/dvd drive device driver is missing

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Required cd/dvd drive device driver is missing

Postby guest » Thu Apr 26, 2012 11:23 pm

I have some feedback on my first go round with a Vista Install. On both the x86 and x64 editions I was stopped with the following slightly misleading message:

Required cd/dvd drive device driver is missing.

Eventually, after updating the firmware on my DVD drive and scratching my head a few times, it occured to me that it probably meant the IDE controller driver was needed, not some "drive device driver". Sure enough, I put the XP 64-bit driver for my ITE IT8211 ATA/ATAPI Controller on the root of a floppy, install finds it, I choose it and click next; all was well. IMHO the message should have been something more like:

Windows Install could not load the CD/DVD drive that contains the installation media. Please provide the necessary drive or controller device drivers provided by your manufacturer.

Next, it suddenly prompted me with another unhelpful message:

No new devices could be found. Make sure the driver files are correct and located on the driver installation media.

So, did my driver fail? Did the driver for my controller not take? No, actually it had loaded the ATAPI controller correctly and was now interested in the SATA drivers for the HDD. It only took me a minute to figure that out, but a more novice user would find this confusing. It should say something like:

Windows Install could not locate a storage device to install Windows Vista on. Please provide the necessary drive or controller device drivers provided by your manufacturer.

It is a small thing... but helpful prompts go a long way!
Tablet and Smartphone Setup Guide
http://www.quicksetupguide.com

Troubleshooting Vista Wireless
http://chicagotech.net/
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Re: Required cd/dvd drive device driver is missing

Postby guest » Thu Apr 26, 2012 11:24 pm

ok, I HAVE A FIX!!!!

I found that the reason i was getting this message for the drivers message. Your cd/dvd drives (if you have more than one like me) might both be set to "master" or "slave" look on the back of the drives, you'll see a few prongs with a little plastic piece. move one of them (usually the burner is the slave) to slave or if both are slave move one to master. basically you need to move one of them to the opposite. so you should have one 'master' and one 'slave'. then place the installation cd in the 'master' drive. and install it. good luck. worked for me after hours of frustration.
Tablet and Smartphone Setup Guide
http://www.quicksetupguide.com

Troubleshooting Vista Wireless
http://chicagotech.net/
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Joined: Mon Nov 27, 2006 1:10 pm

Re: Required cd/dvd drive device driver is missing

Postby guest » Thu Apr 26, 2012 11:25 pm

You must make the following changes before installing Windows

Close Windows installation and contact the device manufacturer for updated driver software for these devices:

IDE ATA/ATAPI controllers: Primary IDE Channel
IDE ATA/ATAPI controllers: Secondary IDE Channel

The compatibility report will be saved to the current Windows desktop.

Potential issues were detected with installed applications/devices

These issues do not prevent your upgrade, but some applications and/or devices might not work once your upgrade completes.

Sound, video and game controllers: MPU-401 Compatible MIDI Device
Intel® Unified Graphics Drivers: Intel(R) Graphics Chipset (KCH) Driver
Intel® Unified Graphics Drivers: Intel(R) Graphics Platform (SoftBIOS) Driver



I neesd help with this i dont know what to do
Tablet and Smartphone Setup Guide
http://www.quicksetupguide.com

Troubleshooting Vista Wireless
http://chicagotech.net/
guest
 
Posts: 9043
Joined: Mon Nov 27, 2006 1:10 pm

Re: Required cd/dvd drive device driver is missing

Postby guest » Thu Apr 26, 2012 11:27 pm

I assume all of you is using USB drive to install.

When Windows is asking for driver, just click Cancel. You will be brought back to the welcome screen. At the welcome screen, remove your USB drive, insert it back to DIFFERENT USB PORT. Click Install Now again. The installation process will be like usual.

This problem happened to all new version of updated Windows 7 installer. I think, it is due to failure of Windows installer to remain its detection to the USB drive. It lost the connection, and became confused, don't know where to find the USB drive it used to read before.

When we re-insert the USB drive, Windows installer will detect the USB drive back, and continue like usual.
Tablet and Smartphone Setup Guide
http://www.quicksetupguide.com

Troubleshooting Vista Wireless
http://chicagotech.net/
guest
 
Posts: 9043
Joined: Mon Nov 27, 2006 1:10 pm


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