Backup Exec: Publishing of Remote Agent has been disabled

[chicagotech]

Situation: When attempting to add a system Favorite Resources in Backup Exec, you may receive this message: "Error "Publishing of Remote Agent Information has been disabled on the remote computer" appears while trying to add the remote server in the backup selection list".

Solution
To resolve the issue, enable the Remote Agent to publish information to Backup Exec Media Server: This allows the remote agent to send information about itself, such as its version and IP address, to all of the media servers in the list. The media servers display the remote agent in the backup selections tree, under Favorite Resources and under Domains.

1. On the computer on which the Remote Agent is installed, on the task bar, click Start | All Programs | Symantec Backup Exec for Windows Servers | Backup Exec Remote Agent Utility. When the Remote Agent Utility is running, an icon appears in the system tray. Double-click this icon to view the utility.

2. Click the Publishing tab.

3. Check Enable the Remote Agent to publish information to the media servers in the list. (Figure 2)