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Proactive Threat Protection is malfunctioning

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Proactive Threat Protection is malfunctioning

Postby guest » Wed Jan 20, 2016 4:20 pm

Situation: The Symantec Endpoint v12.1 gets this message: Proactive Threat Protection is malfunctioning. Proactive Threat Protection is not functioning correctly due to an internal configuration error.

Troubleshooting: 1. Reboot the computer.

2. Run repair.
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Re: Proactive Threat Protection is malfunctioning

Postby chicagotech » Thu Apr 27, 2017 4:45 pm

Troubleshooting: 1. Install SEP update.
2. Stop and restart SEP by running these command lines: smc -stop and smc -start.
3. The SEP client system must be rebooted after installation to completely activate all components.
4. Repair the SEP.
5. You can run the SymDiag tool on it and follow the instructions for attempting a fix
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