Home | Site Map | Cisco How ToNet How To | Wireless |Search | Forums | Services | Donations | Careers | About Us | Contact Us|

Undeliverable email with #5.7.1

Network Sharing , TCP/IP, Internet, Wireless, Exchange, IIS, ISA and Print

Undeliverable email with #5.7.1

Postby blin » Tue Nov 22, 2016 12:26 pm

Issue description:
Undeliverable email

Issue resolution:
We tried to resolve the issue by below step:

You have raised this Case as when the Email was sent From: username@chicagotech.net
To: IPTEAM2 [ipteam2@sdworx.com] & the recipient rejected there Email with below NDR

Error Details
Reported error: 550 5.0.350 Remote server returned an error -] 553 Message filtered. Refer to the Troubleshooting page at;http://www.symanteccloud.com/troubleshooting for more;information. (#5.7.1)
DSN generated by: CO2PR0701MB1014.namprd07.prod.outlook.com
Remote server: server-10.tower-48.messagelabs.com

We checked the SPF for Domain hsapayroll.com & it is was setup correctly & was pointing to O365.
We ran the message trace from O365 portal & found the Email was Not routed from HRDP pool.
We see this issue as a false positive issue where legitimate Email is rejected by the recipeint Domain.
We found you are having a standard signature in there Office that contains Logos, URL & Phone Number
We tried to sent Email without Signature & without the attachment & the Email was delivered successfully.
How to Configure and Troubleshoot Cisco

Tablet and Smartphone Setup Guide
Site Admin
Posts: 3674
Joined: Wed Dec 31, 1969 7:00 pm
Location: Chicago, USA

Return to Networking

Your Ad Here

Who is online

Users browsing this forum: Yahoo [Bot] and 6 guests