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Website to troubleshooting Outlook issues

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Website to troubleshooting Outlook issues

Postby blin » Wed Nov 23, 2016 11:58 am

Q: We are using Office 365 to access the emails. Our Outlook can't send or receive email. The outlook shows Trying to connect. Does Microsoft has a website to check what's the problem?

A: 1. You can login Office 365 to check the health status.
2. go to this website https://diagnostics.outlook.com/#/ to troubleshooting Outlook connectivity.
3. Or it could be exchange issue. Try this website: https://testconnectivity.microsoft.com/ to troubleshooting Exchange connectivity.
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blin
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