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Can't ping while tarcert works

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Can't ping while tarcert works

Postby blin » Tue Jan 31, 2017 2:58 pm

Situation: The client has a network problem and lost network connection. When ping outside public IP address like and, it is timeout. Howevery, you can tracert the same IP address without any issue.

Troubleshooting: the network may have an issue. check router, firewall, switch, and perhaps, DC. please refer to this post whole network loss the connection
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