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Can't ping while tarcert works

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Can't ping while tarcert works

Postby blin » Tue Jan 31, 2017 2:58 pm

Situation: The client has a network problem and lost network connection. When ping outside public IP address like 8.8.8.8 and 4.2.2.2, it is timeout. Howevery, you can tracert the same IP address without any issue.

Troubleshooting: the network may have an issue. check router, firewall, switch, and perhaps, DC. please refer to this post whole network loss the connection
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blin
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