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Veeam: The network path was not found. Code: 53

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Veeam: The network path was not found. Code: 53

Postby chicagotech » Fri May 12, 2017 2:28 pm

Situation: When using Veeam v9 to back up one of VMs, you may get this message: Cannot connect to the host's administrative share. Host: [VM hostname or IP]. Account: [domain\user].
Win32 error: The network path was not found. Code: 53

Solution: When this error occurs, there are a few items to go through:

◾Make sure the Windows time on the Veeam Backup server is the same as in the guest OS.
◾Make sure you do not have a firewall in the way (you can try disabling it for testing).
◾Make sure you can connect to the admin share (for example, \\Server Name\admin$) with the same credentials as provided to Veeam Backup & Replication for VSS.
◾Make sure the VSS writers are set to automatic in the guest OS.
◾Make sure you provide Local Administrator (MACHINE\Administrator) or Domain Administrator (DOMAIN\Administrator) account privileges.
◾Make sure the guest OS is in the same network as the Veeam Backup server.
◾Make sure File and Printer Sharing is enabled in the guest OS.
◾If the guest OS is Vista/2008 or later:◾In the Network and Sharing Center, verify that it is not set for a public domain.
◾Verify that the Remote Registry Service is started.
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
chicagotech
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Re: Veeam: The network path was not found. Code: 53

Postby chicagotech » Fri May 12, 2017 3:46 pm

In one of our cases, the VM is different time.

In other case, it is File and Printer sharing issue. After enable file and printer sharing on the firewall, it works.
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
chicagotech
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Posts: 6873
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