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Failed to check whether snapshot is in progress network mod

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Failed to check whether snapshot is in progress network mod

Postby chicagotech » Tue May 30, 2017 11:38 am

Situation: The client is running Windows 2012 R2 as hyper-v host with Veeam backup. After installing Windows updates and rebooting the hsavmhost03, the Veeam backup failed with this message:
Failed to finalize guest processing. Error: Failed to check whether snapshot is in progress (network mode). RPC function call failed. Function name: [IsSnapshotInProgress]. Target machine: [10.0.0.83]. RPC error:Access is denied. Code: 5
Retrying snapshot creation attempt (Failed to process guest: Comm01.payroll.com)

Troubleshooting: Try to use domain\administrator account instead of administrator@domain.com fixes the problem.
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chicagotech
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