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EqualLogic SAN offline after updating firmware

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EqualLogic SAN offline after updating firmware

Postby chicagotech » Wed Nov 11, 2009 1:14 pm

Situation: after we updated equalLogic SAN from v4.0.7 to 4.1.6, the SAN is offline and we can't ping it.

Resolution: Pull the active controller ( Green Led ). The array should fail over immediatly to the passive controller. Then ping array / log in to the gui and just verify that all looks OK. ( Check the controller firmware level) If all looks Ok then re-insert the previously pulled controller.
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