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Accessing RDS slow with Event ID 20499

RRAS, VPN, TS/RDP, Routing and remote Access.

Accessing RDS slow with Event ID 20499

Postby chicagotech » Wed Jun 14, 2017 2:46 pm

Situation: The has a problem to login RD server. It is slow. The RD server has this Event ID 20499: Remote Desktop Services has taken too long to load the user configuration from server.

Troubleshooting: 1.Open RegEdit on the Windows Server machine.
2.Navigate to this registry key in the tree on the left:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters

3.Right-click on the right side, and add a new DWORD (32-bit) Value
4.Set the value name to DisableTaskOffload and the value data to 1
5.Reconnect to the Server via RDP (to a new session) and your performance should be normal.
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chicagotech
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Re: Accessing RDS slow with Event ID 20499

Postby chicagotech » Wed Jun 14, 2017 3:05 pm

Or try to disable Client devices from the user profile. To do that, open the user profile, go to Environment, uncheck Connect client drivers at logon, Connect client printers at logon, Default to main client printer.

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How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
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Re: Accessing RDS slow with Event ID 20499

Postby chicagotech » Wed Jun 14, 2017 3:06 pm

Or disable all devices from Remote Desktop Connection options.
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
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