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Event ID 802: RD Connection Broker failed to process

RRAS, VPN, TS/RDP, Routing and remote Access.

Event ID 802: RD Connection Broker failed to process

Postby blin » Fri Sep 15, 2017 7:38 pm

Situation: After the client configured RD quick start, they can't RDP to the RD Server with this message: Can't connect to the remote computer. The Event Viewer has this Error:
Source: TerminalServices-SessionBroker
Event ID:802
Error: RD Connection Broker failed to process the connection request for user mydomain\username.
Error: Element not found.

Resolution: In group policy – configure FQDN for the RD Connection Broker. (you will also need to enable ‘join rd connection broker)

my working config as below. Local Computer Policy/Computer Configuration/Administrative Templates/Windows Components/Remote Desktop Services/Remote Desktop Session Host/RD Connection Broker/

Join RD Connection Broker – enabled

Configure RD Connection Broker farm name – not configured

Use Ip Adress redirection – not configured

Configure RD Connection Broker server name – enabled (put you FQDN here of the RD Connection Server or servers).

Use RD Connection Broker load balancing – not configured. (I have only one server)
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