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Load Driver: Required CD/DVD Drive Device Driver

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Load Driver: Required CD/DVD Drive Device Driver

Postby guest » Tue May 15, 2012 4:01 pm

Apparently, I am one of many who seem to be having this issue. And just like everybody else, I turned to Google for some answers. Here is my scenario (perhaps gregrocker could point me in the right direction?):

I am running on a laptop with the following specs:

Dell Studio 1735
32-bit Vista Home Premium, SP1
Intel 2 Core Duo, T8100 @ 2.10 GHz
250 GB SATA HDD, 5400 RPM
4 GBs of RAM
256 ATI Mobility Radeon HD 3650
8x Slot Load CD / DVD Burner (Dual Layer DVD+/-R Drive)

I downloaded the .iso image of Windows 7 through the software program at Penn State and burned it to a DVD. When I restart my computer and boot off of the DVD drive, I get the Windows 7 Installation interface. As the setup begins, I get an error message that says "Load Driver" across the top of the window, and says "A required CD/DVD Drive Device Driver is missing". I tried a few things to circumvent this issue:

1. I swapped out the installation CD with one of the CD's that came with my laptop that contains all of my device drivers. It found one compatible driver for the ATA/ATAPI Controller, and despite selecting it and hitting next, it didn't work.

2. I took the service tag from my laptop, downloaded each and every driver that it's associated with, burned it to an .iso, and swapped THAT out when I tried to install. Again, nothing happened.

3. I mounted the .iso onto an 8GB Cruzer and made a bootable flash drive. Upon trying the install again, I had the same problem.

4. I tried to burn the image again on another DVD-R and got the same problem.

I am completely out of options and have no idea what to do. Ideas? Any help would be appreciated.
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Re: Load Driver: Required CD/DVD Drive Device Driver

Postby guest » Tue May 15, 2012 4:02 pm

Try extracting the ISO to Vista desktop to run Setup from there.

You can locate the driver in Vista's Device Manager SATA controller Driver info tab.

The fact that it would duplicate the error for USB flash install sounds like a malfunction.

Try removing 2 gb of RAM.

Check BIOS version to see if you have the latest.
Tablet and Smartphone Setup Guide
http://www.quicksetupguide.com

Troubleshooting Vista Wireless
http://chicagotech.net/
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