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Troubleshooting Event ID 12344 and 8229

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Troubleshooting Event ID 12344 and 8229

Postby blin » Tue Jan 10, 2017 4:04 pm

Situation: The client is running Windows backup on his windows 7. The backup stops with this error: encountered a strange error Volume Shadow Copy Service (VSS) error with ID 12344, see details below:
Volume Shadow Copy Error: An error 0x00000000c000014d was encountered while Registry Writer was preparing the registry for a shadow
copy. Check the Application and System event logs for any related errors.

Operation:
OnFreeze event
Freeze Event

Context:
Execution Context: Registry Writer
Execution Context: Writer
Writer Class Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Name: Registry Writer
Writer Instance ID: {27b10fe5-2771-47ea-8393-0b922952b2c4}

Followed by this event 8229:
A VSS writer has rejected an event with error 0x800423f4, The writer experienced a non-transient error. If the backup process is retried,
the error is likely to reoccur.
. Changes that the writer made to the writer components while handling the event will not be available to the requester.
Check the event log for related events from the application hosting the VSS writer.


Operation:
Freeze Event

Context:
Execution Context: Writer
Writer Class Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Name: Registry Writer
Writer Instance ID: {27b10fe5-2771-47ea-8393-0b922952b2c4}
Command Line: C:\Windows\system32\vssvc.exe

Troubleshooting: 1. Make sure the Volume Shadow Copy Service (VSS) writer is running. If not, start it.
2. If restarting the VSS service doesn't fix the problem, make the VSS service auto start and restart the computer
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blin
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