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Troubleshooting “This App Can’t Open” Error in Windows 10

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Troubleshooting “This App Can’t Open” Error in Windows 10

Postby chicagotech » Tue Sep 26, 2017 10:37 am

1. Run Windows Store Apps Troubleshooter

Once you receive the “This App Can’t Open” error message, one of the effective resolutions is to run the Windows Store Apps Troubleshooter, which could scan your system and detect the issues that might be preventing any Windows Store apps from working correctly. To run the Windows Store Apps Troubleshooter, take the following steps:

Step 1. Click the Start menu, and then type troubleshooting in the search field

Step 2. Select Troubleshooting to open the Troubleshooting window

Step 3. Click View All

Step 4. Click Windows Store Apps from the listed results to open it

Step 5. Click on the Advanced link

Step 6. Check the Apply repairs automatically check box and then click Next

Step 7. Follow the on-screen instructions to complete the troubleshooting process

2. Change UAC Settings

Step 1. Open Control Panel

Step 2. Tap or click on the System and Security link

Step 3. Click Security and Maintenance to open it

Step 4. Click Change User Account Control settings on the left to continue

Step 5. Move the scale up or down to choose when to be notified about changes to your computer, and click OK

Step 6. Reboot your computer

3. Re-register Windows Store through Windows PowerShell

Step 1. Click the Start menu, and then type powershell in the search field

Step 2. Right-click on Windows PowerShell from a list of results

Step 3. Click on Run as Administrator

Step 4. In the Windows PowerShell window, type the following command and then hit Enter

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Step 5. Your Windows Store will be re-registered once it is finished

4. Change ownership of your C: drive

Sometimes Windows 10 apps won’t open due to ownership problems, but you can easily fix that. To change the ownership of a folder, or a hard drive partition, do the following:
1.Open This PC and locate the drive where Windows 10 is installed. By default it should be C.
2.Right click the drive and choose Properties.
hard-drive-properties
3.Go to Security tab and click the Advanced button.
security-advanced
4.Find Owner section and click Change.
advanced-change
5.Select User or Group window will appear. Click Advanced button.
6.Click Find Now button. List of users and user groups will appear. Select the Administrators group and click OK.
administrators-ok
7.In Select User or Group window click OK.
select-users-or-group
8.In Advanced Security Settings window owner should be changed to Administrators and Administrators group should be added to Permission entries list. Check Replace owner on subcontainers and objects.
replace-owner
9.Click Apply and OK. Wait for the process to complete.

5. Change FilterAdministratorToken in Registry Editor

Users have reported that apps won’t open on Windows 10, and some users have even reported problems with Start Menu while using an administrator account. If you’re having the same problems, you can fix them by following these steps:
1.Press Windows Key + R in order to open Run dialog. When Run dialog opens, type regedit and press Enter or click OK.
Windows 10 apps won't open regedit
2.When Registry Editor opens, navigate to the following key in left pane: ◦HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Policies\\System
filteradministratortoken

3.On the right pane find the 32-bit DWORD called FilterAdministratorToken. If FilterAdministratorToken is available, go to the next step. If FilterAdministratorToken DWORD doesn’t exist, you can create it by right clicking in the right pane and choosing New > DWORD (32-bit) Value. Now change the name of the new value to FilterAdministratorToken.
4.Double click FilterAdministratorToken DWORD. In the Value data field enter 1 and click OK to save the changes.
filteradministratortoken-properties
5.Close Registry Editor and restart your computer.

6. Make sure that your apps are up to date

Sometimes, apps will not launch if they aren’t updated to the latest version. To fix this, you need to do the following:
1.Open Windows Store app, you can do that by pressing Windows Key + S and type Store. From the list of results choose Store.
Windows 10 apps won't open Windows Store
2.When Windows Store app opens, click on your Microsoft Account icon in the top right corner (next to the Search box) and choose Downloads and updates from the menu.
downloads-and-updates
3.Click Check for updates button and update all apps.

7. Make sure that Windows 10 is up to date

8. Reinstall the problematic app

If certain app won’t run on Windows 10, sometimes you just need to reinstall it. To do that, follow these steps:
1.Open Start Menu and locate the problematic app.
2.Right click it and choose Uninstall.
uninstall-app
3.After the app has been uninstalled, open Store app and try to download it again.

9. Perform Store cache reset

If you can’t open Store app, and there’s no way to update your apps, you might want to perform Store cache reset by following these steps:
1.Open Command Prompt as administrator. To do that press Windows Key + X and choose Command Prompt (Admin).
command-prompt-admin
2.When Command Prompt starts, type wsreset.exe and press Enter to run it.
wsreset-cmd
3.Close Command Prompt and try launching the Store app and updating your apps.

10. Use Command Prompt
1.Start Command Prompt as administrator.
2.When Command Prompt starts, enter the following command and press Enter to run it: ◦ren %windir%\\System32\\AppLocker\\Plugin*.* *.bak
3.Close Command Prompt and restart your computer.

11. Make sure that Application Identity service is running

If you’re having problems with Windows 10 applications that won’t start, you might want to check if Application Identity service is running. To do that, follow these steps:
1.Press Windows Key + R and type services.msc. Press Enter or click OK.
run-services
2.When Services window opens, find Application Identity service and double click it.
3.When Application Identity Properties window opens, find Service status section.
start-service
4.If Service status is set to Stopped, click the Start button to start the service.
5.Click Apply and OK to save the changes.
6.Close Services window and restart your computer.

12. Move Database folder from one profile to another

To complete this solution, we’ll need to create two new profiles and move the Database folder from one profile to your main profile. Although this process might look bit complex, just follow the steps carefully and you should be able to complete it.
1.Press Windows Key + X and choose Command Prompt (Admin).
command-prompt-admin
2.When Command Prompt starts, enter the following lines and press Enter after each line in order to execute it: ◦net user “TempAdmin1” “password1” /add
◦net user “TempAdmin2” “password2” /add
◦net localgroup administrators “TempAdmin2” /add

3.Log out of your current account by pressing Ctrl + Alt + Delete and clicking on Sign out.
4.Log in to the TempAdmin1 account. User enter password1 as password.
5.Log out of TempAdmin1 account like you did in Step 3.
6.Log in to the TempAdmin2 account. Use password2 as password.
7.After you’ve logged in to TempAdmin2 account, open File Explorer.
8.Click View tab and click on Hidden items. This will reveal hidden files and folders.
hidden-items
9.Navigate to the C:\\Users\\TempAdmin1\\AppData\\Local\\TileDataLayer folder. If you get a warning message, just click Continue.
10.Find Database folder, right click it and choose Copy.
database-copy
11.Now you need to paste that folder to your main profile. Navigate to C:\\Users\\YOUR_USERNAME\\AppData\\Local\\TileDataLayer folder.
12.Find Database folder and change its name to Database.BAD.
13.Right click on the empty space and choose Paste from the menu.
14.Restart your computer and go back to your main profile.
15.Press Windows Key + S and type User Accounts. Choose User Accounts from the list.
Windows 10 apps won't open user accounts
16.Click Manage another account, select TempAdmin1 and TempAdmin2 accounts and click on Delete Account to remove these accounts.
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Re: Troubleshooting “This App Can’t Open” Error in Windows 10

Postby chicagotech » Tue Sep 26, 2017 11:01 am

You can clear the Store Cache to see if it helps. :
Right click the Start Screen.
Click on Run.
Type in WSReset.exe

If that doesn't work then try running the System File Checker
Run System File Checker to see if any corrupt system files.
1. Type cmd on the Start screen.
2. Right-click on it and select Run as administrator.
3. Type the following command and press Enter: SFC /scannow

The problem with the Built-in Administrator account is that it automatically bypasses the User Account Control settings and this is required for running the Store Apps.

You need to Enable the User Account Control (UAC) option.

Open Control Panel / User Accounts.

Select the Change User Account Control settings.

The Slider should be set to the 3rd option from the bottom.

After you make a change, select the OK Button.
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