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Data is in use when upgrade Financial Edge atch

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Data is in use when upgrade Financial Edge atch

Postby blin » Mon Jan 09, 2012 5:54 pm

Situation: when attempting to upgrade Fanancial Edge patch, we get this message: the data is in use. We have all FE users logoff, but it still shows the data is in use.

Troubleshooting: We found the FE is integrate with RE and it is some RE users accessing the FE database. Have all RE users logoof, we can do tehe upgrade. Note: to check wo is access the FE, login Blabkbaud Management console SQL and then Active Users. You may need to login administrator account to check teh active users.
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