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Fix PaperSave FE and Word Access denied issue

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Fix PaperSave FE and Word Access denied issue

Postby blin » Tue Jul 16, 2013 4:31 pm

Problem: when attempting to access Financial Edge with PaperSave using Microsoft word, the user receives an access denied message .

Resolution: Assign Modify permissions to everyone on \Program Files (x86)\Blackbaud on the PaperSave server.

If above resolution doesn’t fix the problem, please assign the same permission on the client computer.
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blin
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Posts: 3649
Joined: Wed Dec 31, 1969 7:00 pm
Location: Chicago, USA

Re: Fix PaperSave FE and Word Access denied issue

Postby blin » Wed Jul 17, 2013 1:40 pm

Some user can't make it work if they assign permission to Blackbaud folder only. You may need to assign permissions to top folder \Program Files (x86).
How to Configure and Troubleshoot Cisco
http://www.howtocisco.com

Tablet and Smartphone Setup Guide
http://www.quicksetupguide.com
blin
Site Admin
 
Posts: 3649
Joined: Wed Dec 31, 1969 7:00 pm
Location: Chicago, USA


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