No stage rights has been created for the user

[fenton]

When a user was entering data in Fundware, she got an error and could not re-login the Fundware server. Based our experience, this problem could be fixed by rebooting the fundware server.

After we rebooted the Fubdware, she could logon, but the fundware givers the following errors when opening Account payable.

Error – Notify software support (02CSB 39)
Error – Initailizing CSTM55
No stage rights has been created for the user “username” in Division chicagotech.net. Please exit account payable and create stage rights in the security Administration.

[fenton]

From the errorlog,ws, we found this error:

12/16/08 @ 10:08 File: 02CSB Open: N Stat: 9139 0000 Mode: G
Pgm: CSTS01 Rev: 7.30 From: OTS226 Switches: NYNNNNNNNY
User: 6 - blin Div: 02 Line: 8026

the resolution is restore 02csb and 02csb.idx from th ebackup.