How to reset BlackBerry to connect to OWA

[chicagotech]

In a case, your BlackBerry doesn’t receive emails from OWA, you may need to reset it. To reset BlackBerry to sync with CBGOWA, please follow these steps:

1. Open Home.
2. Navigate to Blackberryy Setup and then Personal email Setup.
3. Under username@yourcompany.com, you may have 3 options: Valid, Edit and Delete.
4. Click Valid and then your password.
5. After that you should have only two options: Edit and Delete. The email should work.

[chicagotech]

I can’t find anything on my bb that specifically refers to “home” except the main screen, which has numerous icons, but none of them are called Blackberry Setup.

[chicagotech]

Each BlackBerry phone has differnt icons and the Home may be called different name.

Basically, we need to find out the icon to setup email.

[chicagotech]

The “Set Up Internet Email” icon did the trick. Once I opened it, the instructions worked for me as well.