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Plantronics Voyager 510-USB Troubleshooting

Tablet, Smart Phone, other Internet devices

Plantronics Voyager 510-USB Troubleshooting

Postby chicagotech » Wed Oct 25, 2017 10:30 am

Callers Can't Hear Me
Answer
If callers can't hear you, try the following: •The headset may be muted. Press the mute button on the headset to unmute the microphone.
•The headset microphone boom may be aligned incorrectly. Align the headset boom with your mouth.
•The speak volume may be too low. Increase the speak volume on your softphone until you can be heard by callers. If the volume is still too low, increase the microphone level on your computer.
•The headset battery may need to be charged.
•The USB Bluetooth adaptor may not be set as the default audio device. Use the audio settings in Windows under Sounds and Audio Devices to select "Plantronics BT Adaptor" as the audio device.
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