Terminal services add-on for IE for remote access to SBS08

[guest]

I receive the following error message on one of our systems when trying to
login remotely over the web. The MS Terminal services add-on is not in the
add-on section to enable. Where can I download the add-on?

"To connect to your home server or home computer remotely, the Microsoft
Terminal Services Client Control add-on, or Microsoft RDP add-on must be
installed and enabled for your web browser."

Thanks,
Greg

[guest]

Answer

http://www.microsoft.com/downloads/deta ... layLang=en

[guest]

Hello,

Thank you for posting here.

According to your description, I understand that:

You receive the error when attempt to connect a computer's desktop in the
RWW.

If I have misunderstood the problem, please don't hesitate to let me know.

Yes, the TS Microsoft RDP add-on should be installed on the clients that
will connect computers in the RWW. Moreover, if you attempt to connect from
Windows XP SP3 clients please note that by default all ActiveX controls are
disabled after you install Windows XP Service Pack 3 (SP3). To enable RWW
RDP web connection, you should manually enable the ActiveX control on the
clients.

More information about this issue, you may refer to:

RWW and TS Active X
http://msmvps.com/blogs/bradley/archive ... ive-x.aspx

951607 You cannot connect to a remote computer or start
a remote application when you use Terminal Services Web Access or Remote
Web Workspace on a Windows XP SP3-based or Windows Small Business Server
2003 SP1-based computer
http://support.microsoft.com/default.as ... 1607/en-us


Hope it helps. If you have any questions or concerns, please do not
hesitate to let me know.



Best regards,
Miles Li

[guest]

Thanks for the add-on download, worked great

[guest]

From the description, I understand the issue is that you can not make
remote desktop connection to work,and get an error message. If I am off
base, please don't hesitate to let me know.

I.Let us refer to the following steps to troubleshoot the issue:

1.Please register the mstscax.dll again according to the following KB
article.

After you apply a Windows XP service pack, the remote desktop session fails

http://support.microsoft.com/kb/928055/en-us

2.Please make sure that both mstsc.exe and mstscax.dll are the same
version,they are located at windows\system32

you should check the two files's version first.

Please locate the windows\system32 folder and check the version of the
mstsc.exe and mstscax.dll files. You may boot into Safe mode and expand the
files from the I386 folder to replace files and test the problem. The
command is:
expand <CD-ROM>:\i386\mstscax.dl_ c:\windows\system32\mstscax.dll

after replacing files in safe mode,then restart xp machine.

3.if issue persists,please Install the latest version of Remote Desktop
Connection
=================
Remote Desktop Connection is a build-in component on Windows XP system, and
the version of Remote Desktop Connection on Windows XP SP2 is 5.1.2600.
The latest version of RDC can be installed from a Windows Server 2003 CD.
To install the latest version of RDC, please refer to the following steps:

a. Insert a Windows Server 2003 CD into the CD/DVD-ROM.
b. Navigate to \Support\Tools folder.
c. Double click on MSRDPCLI.EXE file to install the RDC.

Note: You must access the new client by going through Start\All
Programs\Accessories\Communications\Remote Desktop Connection. If you go
into the Start\Run and type MSTSC in to the run dialogue then hit Enter, it
will bring up the original version of the RDP client (build 5.1).