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Troubleshooting Vista with clean boot

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Troubleshooting Vista with clean boot

Postby chicagotech » Thu May 17, 2007 8:35 am

Thank you for the input. This is a good way to troubleshoot. This how to may help,

How to run Windows OS with a clean ...How to run Windows OS with a clean boot ... when you cannot determine the cause of the issue, you may run Windows Safe Mode or Safe Mode with Network. ...
http://www.chicagotech.net/netforums/viewtopic.php?t=57


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"PTravel" <ptravel> wrote in message news:%23S8kS6EmHHA.4768@TK2MSFTNGP05.phx.gbl...

"To Old To . . ." <ToOldTo> wrote in message
news:D7EA30F1-7260-45A9-87AD-9399630F2678@microsoft.com...
>I can ping 4.2.2.2 with no problem. I just can't ping any friendly name.
>i.e.
> yahoo.com localhost, or the computers NetBios Name, etc. I do a repair,
> Vista
> says it is ok? But, I don't have the internet. A Red X appears and it
> tells
> me that I have local access only.
>
> Thanks for replying

I've been having similar problems. I've found a number of partial cures. I
don't know whether I've finally managed to fix the problem permanently. Try
this:

1. Programs that install context menus can interfere with networking. Why?
I don't know. I used a program called ShellExView (free download), which
gave an easy interface for disabling context menu additions. I disabled
most everything that wasn't a Microsoft program. This helped, but wasn't a
full cure.

2. I had tried Sphinx firewall. It appeared to interfere with wireless
networking. I removed it. However, either it didn't uninstall entirely or
it was partially recovered when I did a restore. I discovered this when
Security Center gave a "don't run two firewalls at once" warning. I
re-installed Sphinx, then uninstalled it, removed all traces from the
registry with RegSupremePro and manually deleted its directory from
Programs.

3. I deleted all residual files of programs I've uninstalled from Programs.

4. I used RegSupremePro to remove all registry entries for uninstalled
programs.

5. I examined Processes carefully and made sure nothing was running that
shouldn't be.

6. I disabled IPv6 on the network adapter that was giving me the problem (a
wireless adapter).

7. I edited RegEdit to disable the Broadcast flag (Microsoft has
directions).

Since I did all of this, I find that I'm not having "local access only"
internet issues (right now, I've only access to networks via the wireless
adapter -- I don't know whether the wired adapters were effected). I also
find that my internet access is much, much faster. Hopefully, I've fixed
whatever was troubling Vista (probably a combination of factors).

I have an OEM installation of Vista Business, so I couldn't call Microsoft
support. Sony support ran me through endless cycles of flushing the DNS
cache, re-installing the adapter, and all sorts of other obvious stuff, none
of which worked. A lot of what I tried above (and that, unlike Sony's
suggestions, appeared to work) were culled from several hours of internet
searching. Apparently, this Vista problem is relatively common.

Good luck.


>
>
>
> "Robert L [MVP - Networking]" wrote:
>
>> If turn off all firewall and security software can you ping it by IP?
>>
>> Bob Lin, MS-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>> "To Old To . . ." <ToOldTo> wrote in message
>> news:8AE93EA0-A028-4CB0-B4C5-CA0409C0B059@microsoft.com...
>> OK.
>> 8 hours later and $69 down the drain and no answers.
>> Cannot ping netbios name or localhost.
>>
>> No tools like netdiag for Vista.
>>
>> All Services are running. Winsock and tcp/ip have been repaired.
>> Permissions
>> have been checked. I have compared this computer with another and all
>> the
>> services are running. Were do I go from here. Very frustrated. 4 days
>> and
>> still no answers.
>> I can ping the internet, but not a friendly name. @#$%^& Vista.
>> Microsoft
>> was no help and they wrote this. I am a Network Administrator and have
>> done
>> this for years. I have many hours of training and certs.
>> So what am I and everyone missing here. I am getting to old for this
>> probably
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
chicagotech
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