Remove stuck tape from drive in Overland Storage

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Try the following steps, in this order, to remove the stuck tape.

1. Attempt to unload the tape from your backup software.
2. Shut down the backup software and stop the operating system's re-
movable storage services. From the OCP, attempt to unload or move
the tape to a slot: Operations > Move Media.
3. Power down the unit, disconnect the cable from the drive, power
up the unit, and wait until the tape drive is idle or ready. From the
OCP, attempt to unload or move the tape to a slot.
4. From the OCP, attempt a force eject or emergency unload operation. Support > Force

Note: The tape drive must rewind the tape before ejecting it. This can
take as long as five minutes, depending on how much tape must
be rewound. Once the tape is rewound, the eject cycle will take
fewer than 16 seconds.
The READY light flashes while the tape rewinds. Wait for the
tape to finish rewinding before attempting another operation.