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Troubleshooting Windows 10 search issues

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Troubleshooting Windows 10 search issues

Postby blin » Tue Nov 08, 2016 12:21 pm

1. Restart the Cortana/Search process from Task Manager. After you end the Cortana, it will restart.
2. Run the built-in search troubleshooter to find out more about it. To run it, do the following:
1) Tap on the Windows-key, type Control Panel and hit enter.
2) Alternatively, use the keyboard shortcut Windows-Pause to open the Control Panel if the above does not work. Click on "Control Panel Home" when the window opens.
3) Select large or small icons under "view by".
4) Click on Indexing options, and when the menu opens on the Advanced button.
5) There you need to click on "troubleshoot search and indexing", and follow the instructions on screen to resolve the issue.
3. Make sure Windows Search Service
4. Create a new User Account
The problem might be associated with your Microsoft credentials. Try creating a new username and password and see if you can fix the Cortana. We need to remember that Cortana will not be switched on automatically and needs to be enabled on by selecting Cortana button on the taskbar.
5. Re-register the Cortana app
After the November Update, if you used this method to fix this problem using the Appx PowerShell cmdlet, it broke the Windows Store apps – maybe due to some bug. But it works now, and I have personally tried this
Open an elevated Powershell prompt, type the following command and hit Enter:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
You can also open Task Manager > File menu > Run new task. Type powershell and select the Create this task with administrative privileges check box and click OK to open a PowerShell prompt
6. Run "Find and fix problems with Windows Search" in this article: How to use Microsoft easy fix solutions - https://support.microsoft.com/en-us/kb/2970908
7. Rebuild the Windows Search Indexer in Windows 10
Rebuilding the Search Indexer may help in repairing the built-in search tool in Windows 10. To rebuild the Windows search index head to Control Panel > Indexing options. Click on Advanced and ensure that you are on the Index Settings tab in the Advanced Options window.
How to Configure and Troubleshoot Cisco
http://www.howtocisco.com

Tablet and Smartphone Setup Guide
http://www.quicksetupguide.com
blin
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Re: Troubleshooting Windows 10 search issues

Postby blin » Tue Nov 08, 2016 12:53 pm

Sometimes this issue is caused by Your Antivirus having issues with Cortana. Especially Avast and AVG. If you have this issue you might try disabling the AV software and see if the issue persists. If this corrects your problem make sure your antivirus is up to date, and if the problem persists This is likely not your issues. I have Avast and I rebooted with avast disabled and this fixed my problem.
How to Configure and Troubleshoot Cisco
http://www.howtocisco.com

Tablet and Smartphone Setup Guide
http://www.quicksetupguide.com
blin
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Posts: 3604
Joined: Wed Dec 31, 1969 7:00 pm
Location: Chicago, USA

Re: Troubleshooting Windows 10 search issues

Postby blin » Tue Nov 08, 2016 12:57 pm

I started experimenting with the file system. Setting groups of directories to .old and then logging into my normal account and see if it fixed the problem to gradually narrow down the problem. After about 45 minutes, I narrowed it down to a file in C:\Users\Brian\AppData\Local\Microsoft\Windows\UsrClass.dat.

I changed this UsrClass.dat to UsrClass.old.dat. When you log in, Windows doesn't find UsrClass.dat and creates a new one, but now Cortana is working and I can search in the start menu and nothing in the start menu has changed. There must have been some kind of bad data in that file.
How to Configure and Troubleshoot Cisco
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Tablet and Smartphone Setup Guide
http://www.quicksetupguide.com
blin
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Re: Troubleshooting Windows 10 search issues

Postby blin » Tue Nov 08, 2016 1:01 pm

I found Dropbox to be the cause. Uninstall and reinstall Dropbox and Start and Search work again immediately.
How to Configure and Troubleshoot Cisco
http://www.howtocisco.com

Tablet and Smartphone Setup Guide
http://www.quicksetupguide.com
blin
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Posts: 3604
Joined: Wed Dec 31, 1969 7:00 pm
Location: Chicago, USA

Re: Troubleshooting Windows 10 search issues

Postby blin » Tue Nov 08, 2016 4:00 pm

Before wasting a lot of time doing the above, there's a simple fix! No need to mess around with your Registry.

Navigate to this folder,
c:\Users\YOUR NAME\AppData\Local\Microsoft\Windows\1033\

And DELETE the file: StructuredQuerySchema.bin
How to Configure and Troubleshoot Cisco
http://www.howtocisco.com

Tablet and Smartphone Setup Guide
http://www.quicksetupguide.com
blin
Site Admin
 
Posts: 3604
Joined: Wed Dec 31, 1969 7:00 pm
Location: Chicago, USA

Re: Troubleshooting Windows 10 search issues

Postby blin » Tue Nov 08, 2016 4:01 pm

If Cortana is not working after you upgraded your PC to Windows 10 Anniversary Update, open your Registry Editor and ensure that the value of BingSearchEnabled, as well as CortanaEnabled is set to 1:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Search
How to Configure and Troubleshoot Cisco
http://www.howtocisco.com

Tablet and Smartphone Setup Guide
http://www.quicksetupguide.com
blin
Site Admin
 
Posts: 3604
Joined: Wed Dec 31, 1969 7:00 pm
Location: Chicago, USA

Re: Troubleshooting Windows 10 search issues

Postby blin » Fri Nov 11, 2016 11:13 am

Run cmd as admin:

Dism /Online /Cleanup-Image /RestoreHealth
SFC /scannow
How to Configure and Troubleshoot Cisco
http://www.howtocisco.com

Tablet and Smartphone Setup Guide
http://www.quicksetupguide.com
blin
Site Admin
 
Posts: 3604
Joined: Wed Dec 31, 1969 7:00 pm
Location: Chicago, USA

Re: Troubleshooting Windows 10 search issues

Postby blin » Mon Nov 28, 2016 5:06 pm

I have tried below 7 options, but can't fix it.

1. Restart the Cortana/Search process from Task Manager. After you end the Cortana, it will restart.
2. Run the built-in search troubleshooter to find out more about it. To run it, do the following:
1) Tap on the Windows-key, type Control Panel and hit enter.
2) Alternatively, use the keyboard shortcut Windows-Pause to open the Control Panel if the above does not work. Click on "Control Panel Home" when the window opens.
3) Select large or small icons under "view by".
4) Click on Indexing options, and when the menu opens on the Advanced button.
5) There you need to click on "troubleshoot search and indexing", and follow the instructions on screen to resolve the issue.
3. Make sure Windows Search Service
4. Create a new User Account
The problem might be associated with your Microsoft credentials. Try creating a new username and password and see if you can fix the Cortana. We need to remember that Cortana will not be switched on automatically and needs to be enabled on by selecting Cortana button on the taskbar.
5. Re-register the Cortana app
After the November Update, if you used this method to fix this problem using the Appx PowerShell cmdlet, it broke the Windows Store apps – maybe due to some bug. But it works now, and I have personally tried this
Open an elevated Powershell prompt, type the following command and hit Enter:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
You can also open Task Manager > File menu > Run new task. Type powershell and select the Create this task with administrative privileges check box and click OK to open a PowerShell prompt
6. Run "Find and fix problems with Windows Search" in this article: How to use Microsoft easy fix solutions - https://support.microsoft.com/en-us/kb/2970908
7. Rebuild the Windows Search Indexer in Windows 10
Rebuilding the Search Indexer may help in repairing the built-in search tool in Windows 10. To rebuild the Windows search index head to Control Panel > Indexing options. Click on Advanced and ensure that you are on the Index Settings tab in the Advanced Options window.
How to Configure and Troubleshoot Cisco
http://www.howtocisco.com

Tablet and Smartphone Setup Guide
http://www.quicksetupguide.com
blin
Site Admin
 
Posts: 3604
Joined: Wed Dec 31, 1969 7:00 pm
Location: Chicago, USA


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