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A driver packet received from the I/O subsystem was invalid

Network Sharing , TCP/IP, Internet, Wireless, Exchange, IIS, ISA and Print

A driver packet received from the I/O subsystem was invalid

Postby fenton » Mon May 19, 2008 9:23 pm

a Windows XP SP2 computer started to lost network drives a week ago.
The following error was logged with Event ID 6004:


"A driver packet received from the I/O subsystem was invalid."

Before we go further, please confirm the following information for me:

1. Have you installed any applications or hardware devices before the issue
occurred?
2. Is it an intermittent problem? After you restart the computer to
temporarily fix the problem, when will it recur?

Based on my research, I found some similar issues caused by McAfee TDI
filter driver. Please confirm the following information for me:

1. Do you have any McAfee program installed on the computer?
2. Have you ever installed any McAfee program to the computer?

Please refer to the following link for detailed information:

https://knowledge.mcafee.com/article/37 ... ublic.html

Note: This response contains a reference to a third party World Wide Web
site. Microsoft can make no representation concerning the content of these
sites. Microsoft is providing this information only as a convenience to
you: this is to inform you that Microsoft has not tested any software or
information found on these sites and therefore cannot make any
representations regarding the quality, safety, or suitability of any
software or information found there. There are inherent dangers in the use
of any software found on the Internet, and Microsoft cautions you to make
sure that you completely understand the risk before retrieving any software
on the Internet.

If not, the issue can be caused by other factors, such as the network
adapter driver or third party programs or services. I suggest you try the
following steps to narrow down the cause:

Step 1: Update the network adapter driver
========
Download the latest network adapter driver from the manufacturer and
install it to the computer.

Step 2: Test in Safe Mode with Networking
========
1. Keep pressing F8 when the computer starts.
2. Highlight Safe Mode with Networking and press Enter.
fenton
 
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Joined: Mon Dec 04, 2006 3:25 pm

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