Vista Remote Desktop troubleshooting

[Funkyrx]

Hi,

I am having trouble configuring remote desktop for vista Ultimate.

I have followed the microsoft setup guide for vista remote desktop. As part of this process, I also changed the remote desktop port to 3393 and configured the firewall rules.

When I attempt to connect from an XP pc I get the message "The client could not connect to the remote computer. I do include the port number when connecting.

netstat -a shows the remote desktop port 3393 listening

telnet <local> 3393 connects to telnet (both from vista host and remote xp pc)

telnet <host> 3393 connects to telnet (both from vista host and remote xp pc)

canyouseeme.org shows the port is open and the service can be seen

'terminalservices' service is started

I don't know what else to check to sort this issue out. Does anyone have a suggestion?

FYI, I set the port back to 3389 to get the same issue.

Thanks in advance,

Jarrad

[chicagotech]

Do a simple test. Can you access the remote desktop in the LAN?

[Funkyrx]

Tested remote access from work and it remote connects!!!

My previous testing was from a different computer (laptop) which shares the router with the vista desktop pc. This still doesn't work. FYI I have no home network setup, both pc's connect to the internet via the router.

Why wouldn't it work when the router is shared between the two PC's?

[chicagotech]

There are many possible reasons for that. Many our clients limit users access remote computers using remote desktop or VPN for the security reason.