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Vista: Can’t access the Internet because of anti spyware.

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Vista: Can’t access the Internet because of anti spyware.

Postby chicagotech » Tue Mar 27, 2007 10:36 pm

Thank you for sharing your experience with us.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Jason" <Jason> wrote in message news:C85EC5ED-067D-4588-85B5-DA5439ED3111@microsoft.com...
OK, I finally uninstalled Spyware Doctor instead of only disabling it, and,
as if by magic, the internet is back in business. This is the new version of
Spyware Dr (v5) that is supposed to work with Vista.

Not sure why - I had disabled every service it was using (I thought)...and
the svchost instances did not show any Spyware Dr-related services running
under them. The whole thing is very strange. I guess I am off to talk to
the Spyware Dr people, now!

Maybe my experience with help someone else.

I have been doing some research and have found quite a few instances of
people not being able to connect to the internet, but I have not found one
quite like mine, yet. I installed Vista on a new partition (dual booting
with XP) and everything was fine for about 24 hours.

Then, I started getting svchost.exe running two instances, with each
instance taking close to 50% CPU utilization. I cannot connect to the
internet, or seemingly to any web site, even on my intranet. I can ping
anything if I lower the firewall on my router (which blocks all pinging from
any PC on my network). I can ping the local network, too. All automatic
updates fail.

I have tried both Wifi and ethernet connections, with no change.

Sometimes when I start the PC, the network connection will say "Local Access
only" for a time (up to a couple minutes), but then it always switches to
"Local and Internet"

I have tried new drivers for my NIC's, using a static IP instead of DHCP
supplied, and I removing programs I installed like Office 2003. Some of the
newer drivers I have tried have alleviated the CPU utilization problem, but
have not restored web site connectivity.

Since it was able to connect to the web sites for awhile, I thought it might
have been an update that did something, but there are only a few updates
installed.

I installed Spyware Doctor, but I have disabled it. It seems to make no
difference if it runs or not. Disabling the firewall on the router or the
Windows firewall makes no difference. Rebooting the wireless AP and the DSL
modem/router makes no difference.

This laptop is a bit old (3 years), but it has a P4 3 ghz, with 2 GB RAM,
plenty of hard drive, and nVidia G-Force Go 5200 graphics. It runs Vista
fine with Aero, etc. A bit slow every once in awhile, but no big problems
until now.

What really bugs me about this whole thing is that it was working. I have
read several other accounts that are just like mine in that respect: "was
working for some time, then, BAM, all of a sudden, this happened." I could
see if my hardware was just too old, but why did it work the first day?

Any ideas? I am about to scrap the whole project, as I have been
troubleshooting it all weekend, now.

Thanks...
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
chicagotech
Site Admin
 
Posts: 6373
Joined: Mon Nov 27, 2006 1:24 pm
Location: Chicago USA

Postby chicagotech » Fri Nov 30, 2007 10:45 pm

Thank you for sharing your experience with us.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com


"Cam" <Cam> wrote in message news:76A3F300-B851-4BB7-BC86-DF72974CA6FD@microsoft.com...
>I have had wireless "local only" problems with no internet. I changed to
> McAfee from Norton and Windows Vista fixed the problem. In my case the
> setting went from Public to Private, and I was on the net. Vista doesn't seem
> to trust public connections.
>
> "Robert L. (MS-MVP)" wrote:
>
>> It could be the compatible issue. If disabling IPv6 doesn't fix the problem,
>> check if there is a new drive for the NIC. Or this link may help,
>>
>> Vista incompatible issues Vista Incompatible issues. 1. Some switches or
>> routers may not compatible with Vista – Solutions: upgrade the firmware,
>> disable the IPv6, re-configure the ...
>> http://bobmsmvp.googlepages.com/vistaincompatibleissues
>>
>>
>> --
>> Bob Lin, MS-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>>
>>
>> "asarek" <asarek> wrote in message
>> news:7A6FC548-4761-4542-8324-013C3AAD67A8@microsoft.com...
>> >I can connect to my wireless network at home but I can't access wifi in
>> > public places. It shows local connectivity only and I can't access the
>> > internet. At one venue with an open network I could access the internet
>> > OK
>> > but now it is local only.
>> >
>> > Someone suggested uncheck IPv6 in Connection properties - could it be this
>> > simple? If not what do I do?
>>
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
chicagotech
Site Admin
 
Posts: 6373
Joined: Mon Nov 27, 2006 1:24 pm
Location: Chicago USA


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