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vista crashes into blue screen because of Symantec IS

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vista crashes into blue screen because of Symantec IS

Postby chicagotech » Tue Aug 07, 2007 9:17 pm

True, we have seen many NIS issue, but never had one was crashed. Thank you for the update.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"LL" <LL> wrote in message news:E9B29922-6736-4D94-8EE4-BA1CFA834692@microsoft.com...
it is possible that without the symantec product and just using windows
firewall, there is no problem
i just talked to a symantec tech support, after following his instructions
to add the other computer's IP address to the trusted site list under the
firewall settings, i can browse the public folder without crashing. so it
seems it is a work around.
however i still feel it is a bad experience to have anything that crashes
windows vista into a blue screen.



Can you just use windows firewall only?

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"LL" <LL> wrote in message news:7745563E-B273-41BA-94A7-162B50533680@microsoft.com...
No. Apparently due to the sudden crash event viewer just managed to record
that the computer shutdown abruptly.
The STOP error had the code 0000007
I discovered that it seems it has nothing to do with the wireless AP. If I
connect both computers to the same router, I have the same blue screen
problem.
But if I turn off the Symantec Internet Security features (such as its
firewall), and browse the public folder, the desktop will not crash.
What can I do about this? Inform Symantec to fix their bloody software?

"Robert L [MVP - Networking]" wrote:

> Any errors in the event viewer?
>
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
> "LL" <LL> wrote in message news:02C4811B-ABEA-42ED-9281-2475B14A19F6@microsoft.com...
> My i-cable modem (the WAN/Broadband Internet) connects to a TP Link
> TLR860 router, which is then connected to a new HP a6126hk desktop PC (with
> Traditional Chinese Vista Home Basic), and
> a wireless AP (Orinoco RG1000). A seperate new HP520 notebook (with English
> Vista Business) connects to the internet/network via wireless. Both HP
> computers use the workgroup name 'WORKGROUP'. The HP A6126HK desktop
> has a norton internet security software installed (firewall), whereas the
> notebook does not. All latest windows/HP update service packs have
> been installed. On the surface, it seems both computers can surf the
> internet with no problem. But it seems there are some networking problems.
> Network sharing has been enabled. It seems both computers can see each
> other on the Network. However, if I use the HP a6126hk desktop to
> connect and open the public folder of the notebook, after windows
> explorer lists the contents of the folder, it'll immediately
> crash into blue screen with STOP error. i have already run the pc
> doctor and windows memory diagnostic to test, nothing is found. what can i do?
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
chicagotech
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