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Can't browse in Network Places because of McAfee

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Can't browse in Network Places because of McAfee

Postby chicagotech » Thu Aug 09, 2007 9:51 pm

Thank you for the update.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com

> If you can access remote computer using \\hostname but not from the network places, this could be the computer browser issue. Use browstat to troubleshooting. This link may help,
>
> Computer BrowserThe computer browser is to display a directory of all known computers or domains that the computer can reach. The purpose of the browser service is to ...
> http://www.chicagotech.net/browser.htm
>
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting onhttp://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access onhttp://www.HowToNetworking.com
>
> > if turn off the firewall, can you ping by IP?
>
> With the firewalls disabled I can ping from the dell to the nondell
> desktop by IP but not the other way around. Interesting note, I tried
> entering the hostname of the dell, ie \\Delaine into explorer and up
> pops the shared drives! However, I can not see the computer in
> workgroups or network places. Any ideas why?

I reconfigured McAfee firewall to trust LAN members and that fixed the
problem. Thanks for all the suggestions.
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
chicagotech
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Posts: 6920
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Postby chicagotech » Wed Dec 31, 2008 10:42 am

Hi Mike,

I had un-installed McAfee Virus Scan on the XP. Only Windows Firewall.

Waynezx

"Mick Murphy" wrote:

> Make sure that in the XP, file andprinter sharing is allowed.
> Is McAfee a full suite; if it is, check that LAN or file sharing is allowed
> in its firewall exceptions.
>
> Try this:
> Also, run the XP’s Home or Small Office Network File and Printer Sharing
> Wizard, even if you had an XP Network set up prior to adding a Vista computer
> to it(redoing the Wizard seems to work for XP machines!).
>
> In “My Network Places”: “Set up a Home or Small Office Network”
> OR under Accessories > Communications > Network Setup Wizard > Allow File
> and Printer Sharing.
>
> --
> Mad Mike
>
>
> "Waynezx" wrote:
>
> > Hi Bob,
> >
> > Thanks for the suggestion, but it's not the XP that's not seeing the Vista.
> > It's the Vista that can not access the XP.
> >
> > Waynezx
> >
> >
> > "Robert L. (MS-MVP)" wrote:
> >
> > > Have you assigned permission in Security tab? This search result may help.
> > > Step by step troubleshooting ...
> > > 2 posts - Last post: Feb 17, 2007
> > > Clearly not a simple home LAN with a Vista PC and a XP PC or two. Did
> > > .... Make sure you have assigned permissions in the Security tab in the ...
> > > www.chicagotech.net/netforums/viewtopic.php?t=273
> > >
> > >
> > > --
> > > Bob Lin, MS-MVP, MCSE & CNE
> > > Networking, Internet, Routing, VPN Troubleshooting on
> > > http://www.ChicagoTech.net
> > > How to Setup Windows, Network, VPN & Remote Access on
> > > http://www.HowToNetworking.com

> > > > Hi
> > > >
> > > > I need some help with networking Vista and XP. Hopefully someone from this
> > > > forum can help me.
> > > >
> > > > I. Problem:
> > > > =======
> > > > I am not able to access the Dell XP computer from the HP Vista desktop.
> > > > View
> > > > full map from Vista shows both the Dell XP and HP Vista desktops. However,
> > > > I
> > > > can not access the Dell XP desktop.
> > > >
> > > > From the Dell XP desktop, I am able to access the HP Vista Public folder.
> > > >
> > > >
> > > > II. Background information on HP Vista
> > > > =========================
> > > > 1. Network and Sharing Center info:
> > > > Network discovery: on
> > > > File sharing: on
> > > > Public folder sharing: on
> > > > Printer sharing: on
> > > > Media sharing: off
> > > >
> > > > 2. Wokrgroup on HP Vista: WORKGROUP (same as the XP)
> > > >
> > > > 3. Firewall info on HP Vista:
> > > > Both Windows and Norton firewalls are on.
> > > > I have tried turning off each one at a time to test.
> > > > I have also tried turning off both for testing.
> > > > None worked. I was still not able to access the Dell XP
> > > >
> > > > 4. NetBT (NetBios over TCP/IP)
> > > > I tried Enable, Disable and Default.
> > > > I saw different results from browstat as a result of different
> > > > settings.
> > > > I need more information and suggestion here.
> > > > I tried setting both Vista and XP to have the same settings.
> > > >
> > > >
> > > > III. Background information on Dell XP
> > > > ========================
> > > > 1. Local Area Connection 2 Properties, the followings are checked:
> > > > File and Printer Sharing for Microsoft Networks
> > > > Link-Layer Topology Discovery Responder (I downloaded the LLTD)
> > > >
> > > > 2. Wokrgroup on Dell XP: WORKGROUP (same on Vista)
> > > >
> > > > 3. Firewall info on Dell XP:
> > > > Windows firewall is on.
> > > > I had McAfee Virus scan, but uninstalled it.
> > > >
> > > > 4. NetBT (NetBios over TCP/IP)
> > > > I tried Enable, Disable and Default.
> > > > I saw different results from browstat as a result of different
> > > > settings.
> > > > I need more information and suggestion here.
> > > > I tried setting both Vista and XP to have the same settings.
> > > >
> > > >
> > > >
> > > > VI. HP Vista ipconfig, browstat, and net config info
> > > > ================================
> > > > 1. ipconfig /all
> > > > ----------------
> > > > Windows IP Configuration
> > > >
> > > > Host Name . . . . . . . . . . . . : HPDesktop
> > > > Primary Dns Suffix . . . . . . . :
> > > > Node Type . . . . . . . . . . . . : Hybrid
> > > > IP Routing Enabled. . . . . . . . : No
> > > > WINS Proxy Enabled. . . . . . . . : No
> > > > DNS Suffix Search List. . . . . . : hsd1.ca.comcast.net.
> > > >
> > > > Ethernet adapter Local Area Connection:
> > > >
> > > > Connection-specific DNS Suffix . : hsd1.ca.comcast.net.
> > > > Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family
> > > > PCI-E Gigabit Ethernet NIC (NDIS 6.0)
> > > > Physical Address. . . . . . . . . : 00-23-54-76-D1-9C
> > > > DHCP Enabled. . . . . . . . . . . : Yes
> > > > Autoconfiguration Enabled . . . . : Yes
> > > > Link-local IPv6 Address . . . . . :
> > > > fe80::e0b7:ae93:7068:5ffe%10(Preferred)
> > > > IPv4 Address. . . . . . . . . . . : 192.168.1.109(Preferred)
> > > > Subnet Mask . . . . . . . . . . . : 255.255.255.0
> > > > Lease Obtained. . . . . . . . . . : Monday, December 29, 2008 11:43:35
> > > > AM
> > > > Lease Expires . . . . . . . . . . : Tuesday, December 30, 2008 11:43:33
> > > > AM
> > > > Default Gateway . . . . . . . . . : 192.168.1.1
> > > > DHCP Server . . . . . . . . . . . : 192.168.1.1
> > > > DNS Servers . . . . . . . . . . . : 68.87.76.178
> > > > 68.87.78.130
> > > > 68.87.69.146
> > > > NetBIOS over Tcpip. . . . . . . . : Enabled
> > > >
> > > > Tunnel adapter Local Area Connection* 6:
> > > >
> > > > Connection-specific DNS Suffix . :
> > > > Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
> > > > Physical Address. . . . . . . . . : 02-00-54-55-4E-01
> > > > DHCP Enabled. . . . . . . . . . . : No
> > > > Autoconfiguration Enabled . . . . : Yes
> > > > IPv6 Address. . . . . . . . . . . :
> > > > 2001:0:4137:9e50:3cc4:39a9:3f57:fe92(Preferred)
> > > > Link-local IPv6 Address . . . . . :
> > > > fe80::3cc4:39a9:3f57:fe92%12(Preferred)
> > > > Default Gateway . . . . . . . . . : ::
> > > > NetBIOS over Tcpip. . . . . . . . : Disabled
> > > >
> > > > Tunnel adapter Local Area Connection* 7:
> > > >
> > > > Media State . . . . . . . . . . . : Media disconnected
> > > > Connection-specific DNS Suffix . : hsd1.ca.comcast.net.
> > > > Description . . . . . . . . . . . : isatap.hsd1.ca.comcast.net.
> > > > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
> > > > DHCP Enabled. . . . . . . . . . . : No
> > > > Autoconfiguration Enabled . . . . : Yes
> > > >
> > > >
> > > > 2. browstat status
> > > > ---------------------
> > > >
> > > > Status for domain WORKGROUP on transport
> > > > \Device\NetBT_Tcpip_{2C2BCEB4-2EFA-4072-B356-EEA46965475C}
> > > > Browsing is active on domain.
> > > > Master browser name is: HPDESKTOP
> > > > Master browser is running build 6001
> > > > 1 backup servers retrieved from master HPDESKTOP
> > > > \\HPDESKTOP
> > > > Unable to retrieve server list from HPDESKTOP: 1130
> > > >
> > > >
> > > > 3. net config
> > > > --------------
> > > > Server Name \\HPDESKTOP
> > > > Server Comment
> > > >
> > > > Software version Windows Vista (TM) Home Premium
> > > > Server is active on
> > > > NetbiosSmb (HPDESKTOP)
> > > > NetBT_Tcpip_{2C2BCEB4-2EFA-4072-B356-EEA46965475C} (HPDESKTOP)
> > > >
> > > >
> > > > Server hidden No
> > > > Maximum Logged On Users 10
> > > > Maximum open files per session 16384
> > > >
> > > > Idle session time (min) 15
> > > > The command completed successfully.
> > > >
> > > > Computer name \\HPDESKTOP
> > > > Full Computer name HPDesktop
> > > > User name Wayne
> > > >
> > > > Workstation active on
> > > > NetbiosSmb (000000000000)
> > > > NetBT_Tcpip_{2C2BCEB4-2EFA-4072-B356-EEA46965475C} (00235476D19C)
> > > >
> > > > Software version Windows Vista (TM) Home Premium
> > > >
> > > > Workstation domain WORKGROUP
> > > > Logon domain HPDesktop
> > > >
> > > > COM Open Timeout (sec) 0
> > > > COM Send Count (byte) 16
> > > > COM Send Timeout (msec) 250
> > > > The command completed successfully.
> > > >
> > > >
> > > >
> > > > V. Dell XP ipconfig, browstat and net config info
> > > > ==============================
> > > > 1. ipconfig /all
> > > > ----------------
> > > > Windows IP Configuration
> > > > Host Name . . . . . . . . . . . . : Dell-Desktop Primary
> > > > Dns
> > > > Suffix . . . . . . . : Node Type . . . . . . . . . . . . :
> > > > Hybrid
> > > > IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. .
> > > > .
> > > > . . . . . : No DNS Suffix Search List. . . . . . :
> > > > hsd1.ca.comcast.net.
> > > > Ethernet adapter Local Area Connection 2:
> > > > Connection-specific DNS Suffix . : hsd1.ca.comcast.net.
> > > > Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
> > > > Physical Address. . . . . . . . . : 00-0C-F1-7B-5D-A5 Dhcp
> > > > Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . .
> > > > .
> > > > : Yes IP Address. . . . . . . . . . . . : 192.168.1.100
> > > > Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway
> > > > . .
> > > > . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . :
> > > > 192.168.1.1 DNS Servers . . . . . . . . . . . : 68.87.76.178
> > > > 68.87.78.130
> > > > 68.87.69.146 Lease Obtained. . . . . . . . . . :
> > > > Monday, December 29, 2008 3:40:55 PM Lease Expires . . . . . . . .
> > > > .
> > > > . : Tuesday, December 30, 2008 3:40:55 PM
> > > >
> > > > 2. browstat status
> > > > ---------------------
> > > > Status for domain WORKGROUP on transport
> > > > \Device\NetBT_Tcpip_{E5EA3095-3EE0-4D2C-8D51-CC999979A7D5}
> > > > Browsing is active on domain.
> > > > Master browser name is: HPDESKTOP
> > > > Could not connect to registry, error = 53 Unable to determine build
> > > > of browser master: 53
> > > > \\\\HPDESKTOP . Version:06.00 Flags: 51203 NT POTENTIAL MASTER
> > > > 1 backup servers retrieved from master HPDESKTOP
> > > > \\HPDESKTOP
> > > > There are 1 servers in domain WORKGROUP on transport
> > > > \Device\NetBT_Tcpip_{E5EA3095-3EE0-4D2C-8D51-CC999979A7D5}
> > > > There are 1 domains in domain WORKGROUP on transport
> > > > \Device\NetBT_Tcpip_{E5EA3095-3EE0-4D2C-8D51-CC999979A7D5}
> > > >
> > > >
> > > > 3. net config
> > > > --------------
> > > > Server Name \\DELL-DESKTOP
> > > > Server Comment Dell Dimension 4600 with Windows XP,
> > > > Pentium 4, 2.66GHz, 533MHz FSB, 512MB DDR
> > > >
> > > > Software version Windows 2002
> > > > Server is active on
> > > > NetbiosSmb (000000000000)
> > > > NetBT_Tcpip_{E5EA3095-3EE0-4D2C-8D51-CC999979A7D5} (000cf17b5da5)
> > > >
> > > >
> > > > Server hidden No
> > > > Maximum Logged On Users 5
> > > > Maximum open files per session 16384
> > > >
> > > > Idle session time (min) 15
> > > > The command completed successfully.
> > > >
> > > > Computer name \\DELL-DESKTOP
> > > > Full Computer name Dell-Desktop
> > > > User name Wayne Szeto
> > > >
> > > > Workstation active on
> > > > NetbiosSmb (000000000000)
> > > > NetBT_Tcpip_{E5EA3095-3EE0-4D2C-8D51-CC999979A7D5} (000CF17B5DA5)
> > > >
> > > > Software version Windows 2002
> > > >
> > > > Workstation domain WORKGROUP
> > > > Workstation Domain DNS Name (null)
> > > > Logon domain DELL-DESKTOP
> > > >
> > > > COM Open Timeout (sec) 0
> > > > COM Send Count (byte) 16
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
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Re: Can't browse in Network Places because of McAfee

Postby chicagotech » Fri Oct 30, 2009 4:46 pm

Got it!

The problem was with the McAfee Firewall. For whatever reason when I
checked it always said Firewall service not running and I couldn't get in to
do anything with it. After running McAfee's Virtual Technician to correct
that problem I shut the McAfee Firewall down and can not access the XP
machine.

Thanks again,

Rick


What happens when you search for the desktop from the laptop? You
should be able to search for it with "\\machinename".

Try temporarily turning off the XP firewall and make sure the McAfee
firewall is really turned off--sometimes getting AV firewalls turned
off can be problematic.

Also, ensure you really aren't running any other security programs on
the XP machine.

XP should be the easier to see from Vista then the other way around,
so something is not set up correctly on the XP machine.

Also, make sure the workgroups are the same and that you have checked
your networking assignments on both. If either is set for a manual IP
and the range is wrong, things get go wrong.


Dale

> Thanks,
>
> I have the McAfee Firewall turned off on both computers with only the
> Windows firewall running. I can ping the Vista portable from the XP
> desktop
> (192.168.1.101) but I can't ping the desktop (192.168.1.100) from the
> Vista
> laptop. I'm pretty sure I have enabled NetBIOS over TCP/IP. I also tried
> disabling the SPI Firewall in the Linksys router but no help there either.
>
> Thanks,
>
> Rick
>

>
> > Have you enabled NetBIOS over TCP/IP? Also it could be 3rd party
> > security
> > software issue. For troubleshooting, try clean boot.
> > Windows general
> > How to run Windows OS with a clean boot · How to Run Windows Safe
> > Mode with Networking · How to setup DHCP for IP Phone · How to setup and
> > use Wake on LAN ...
> > www.howtonetworking.com/Windows/windowsgeneral.htm
>
> > --
> > Bob Lin, Microsoft-MVP, MCSE & CNE
> > Networking, Internet, Routing, VPN Troubleshooting on
> >http://www.ChicagoTech.net
> > How to Setup Windows, Network, VPN & Remote Access on
> >http://www.HowToNetworking.com
>

> >>I have a Desktop running XP - SP3 wired to a Linksys wireless router. My
> >>Vista laptop is wireless. I can connect to the Internet fine from either
> >>machine. I can see and access the laptop from the desktop but I can't
> >>see
> >>the desktop XP machine from the Vista laptop. I went through this same
> >>thing with my network up north but now that we've moved back to Florida
> >>I've got the same problem. McAfee network management shows both machines
> >>on the network but I can't access shared files and printers from the
> >>laptop.
>
> >> I know there are some settings I need to make to the Vista laptop but I
> >> can't remember what I did to get it working up north.
>
> >> Can anyone help?
>
> >> Thanks, Rick
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
chicagotech
Site Admin
 
Posts: 6920
Joined: Mon Nov 27, 2006 1:24 pm
Location: Chicago USA


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