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Blackberry doesn't work after rebooted OWA

Network Sharing , TCP/IP, Internet, Wireless, Exchange, IIS, ISA and Print

Blackberry doesn't work after rebooted OWA

Postby chicagotech » Thu Nov 01, 2007 6:00 pm

Situation: One of our user has T-Mobile account and she uses Blackberry to access OWA email. Whenever we restarting the OWA server, she can't access email using Blackberry.

Resolution: For some reasons, the T-mobile loses the connection to the OWA. Is she login the T-mobile, she will see invalid OWA account. What she needs to do is double-click to re-synchronize with the OWA.
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chicagotech
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