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RPC server is unavailable when using remote computer

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RPC server is unavailable when using remote computer

Postby chicagotech » Mon Nov 05, 2007 8:55 am

Q: I try to follow this how to view the Event log on a remote Vista computer from my laptop, but receive "Failed to open channel enumeration. The RPC server is unavailable" message. I can view the event log on the Vista from the server. Why?

How to view Event log on a Remote Computer
http://www.chicagotech.net/netforums/vi ... php?t=2066

A: Generally, this issue may occur:

a. The remote computer is un-available on the network.
b. The Remote Event Log Management firewall exception has been NOT set on
the remote computer.
c. Your user account has permission to access the remote computer.

Considering the current situation, please try to ensure the "Remote Event
Log Management firewall" exception is enabled on the remote Vista machine
by the steps below:

NOTE: You can check these settings via Remote Desktop session.

1. On the remote Windows Vista machine, click Start, type: firewall in the
Start Search bar.
2. Click Windows Firewall in the list.
3. Click Change settings.
4. In the ""Windows Firewall Settings" panel, please click "Exceptions" tab
and then ensure that "Remote Event Log Management firewall" is enabled in
the list.
5. Click OK to apply this setting.
6. After that, please go to the "Services.msc" and then restart the "Remote
Registry service".
7. On the local Vista machine, let's first use the following wevtutil
utility command-line to check if we are able to manage event logs on a
remote computer

wevtutil el /r:<remote_computer_name> /u:<user_name> /p:<password>

8. If it is successful, please try to test the issue again in the Event
View console.

Additional Reference
Troubleshooting Event Viewer in Vista
http://technet2.microsoft.com/WindowsVi ... 8-47c8-ad3
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
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