Home | Site Map | Cisco How ToNet How To | Wireless |Search | Forums | Services | Donations | Careers | About Us | Contact Us|

Exchange Server SP 1 setup encountered an error

Network Sharing , TCP/IP, Internet, Wireless, Exchange, IIS, ISA and Print

Exchange Server SP 1 setup encountered an error

Postby guest » Mon Dec 10, 2007 10:45 pm

Exchange 2007 SP1B2 on Windows 2008 domain (DC has RC0 version)
During AD preparation I received such an error:

Exchange Server setup encountered an error

In Exchange Setup Log there is an explanation:
[2007-12-02 23:44:53] [2] User has enough permissions to update templates.
[2007-12-02 23:44:54] [2] Deleteting DS object
[2007-12-02 23:44:54] [2] CAtomOrgCtChildren::ScUpdateTemplates - can not
delete template dob
Error code 0X80072020 (8224): An operations error occurred.
[2007-12-02 23:44:54] [2]
[2007-12-02 23:44:54] [2] CAtomOrgCtChildren::ScUpdateTemplates
Error code 0X80072020 (8224): An operations error occurred.
[2007-12-02 23:44:54] [2] Leaving CAtomOrgCtChildren::ScUpdateTemplates

I've tried this from two servers - on W2K8 and W2K3 - the same result.
Any ideas?


the objects under "CN=Display-Templates" are
usually used by generating address book. Exchange 2007 SP1 may update these

I suggest we first backup AD and Exchange and then try manually deleting
the object "cn=1" and verify if the issue persists.

To do this

Step 1: Perform a AD and Exchange backup in case unexpected problem occurs

Step 2: Manually delete the object "cn=1"

WARNING: If using the ADSI Edit snap-in to incorrectly modify the
attributes of Active Directory objects, serious problems may occur. These
problems may require reinstalling Microsoft Windows Server, Microsoft
Exchange Server, or both. We cannot guarantee that problems that occur if
you incorrectly modify Active Directory object attributes can be solved.
Please first backup your AD information and Exchange server before trying
the following steps.

1. Start ADSiEdit snap-in. This tools is included in Windows 2003
supporting tools.

a. Install Windows 2000/2003 Support Tools from the Windows 2000/2003
Server CD if Windows 2000/2003 Support Tools is not already installed. To
do so, locate the Support folder on the CD, open the Tools folder, and then
double-click Setup.exe

b. After Windows 2000/2003 Support Tools is installed, click Start, point
to Programs, point to Windows 2000 Support Tools, and then click ADSI Edit.

2. Locate the following container:

CN=Configuration, DC=DomainName,DC=com
CN=Microsoft Exchange

3. Highlight object "CN=425", on the right panel, find the object "cn=1".
Right click it and choose delete.

Try reinstalling SP1 and verify if the issue persists.

Thats right. It was AD problem. After offline defragmentation (that's great,
that in Windows 2008 there is no reason to restart to AD Restore Mode) it
goes till the end without any problem.

Tablet and Smartphone Setup Guide

Troubleshooting Vista Wireless
Posts: 10191
Joined: Mon Nov 27, 2006 1:10 pm

Return to Networking

Your Ad Here

Who is online

Users browsing this forum: No registered users and 4 guests