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Vista can't see router after uninstalling Norton

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Vista can't see router after uninstalling Norton

Postby chicagotech » Mon Apr 14, 2008 2:37 pm

I am running windows Vista 32 bit, and everything was working great until I
uninstalled Norton 360. Following uninstall, my DVD drive no longer worked
(I corrected that issue) and my network no longer works. I am wired into a
router, and also wireless on the same computer. Bother worked well, until
the uninstall. Now, I can't even see the router, even though I'm wired to
it. The wireless connection successfully connects to the router (or so it
seems), but also cannot see the router.
I suspect there is a registry error (or key corruption), but cannot find
which keys are corrupt.
Has anyone ever had this problem? Again, I corrected the DVD issue, but
cannot identify the network issue.

- you may try this command: netsh winsock reset
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chicagotech
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Postby chicagotech » Mon Apr 14, 2008 2:41 pm

You may want to downlaod Norton Removal Tool

http://service1.symantec.com/support/no ... 2909122875
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
chicagotech
Site Admin
 
Posts: 6673
Joined: Mon Nov 27, 2006 1:24 pm
Location: Chicago USA


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