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Received debug error when open Word stored in WSS

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Received debug error when open Word stored in WSS

Postby guest » Wed May 07, 2008 4:33 pm

Situation: when you attempt to open a Word document stored in a WSS
3.0 document library, you received a Microsoft Visual Basic debug window
and an error.

this issue usually occurs because the client settings or
Office 2003/2007 components are corrupted. I suggest we perform the
following steps to resolve this issue.

Step 1: Repair Office programs
1. Click Start, and then click Control Panel. If Control Panel is not in
Classic View, click Switch to Classic View.
2. In Control Panel, double-click the Add or Remove Programs icon.
3. In the Currently installed programs list, click to select Microsoft
Office product. Click Change.
4. In the Maintenance Mode Options dialog box, select "Reinstall or
Repair", and then click Next.
5. Click to select "Detect and Repair errors in my Office installation" and
the click "Install" button.

Step 2: Add the SharePoint site to the trusted sites list
1. Open Microsoft Internet Explorer.
2. Click Tools, and then click Internet Options.
3. Click the Security tab, and then click Trusted Sites.
4. Click Sites, and then click to clear the require server verification
(https:) for all sites in this zone check box.
5. In the Add this Web site to the zone box, type the URL of this
SharePoint site and click OK.

If the issue remains, let's check if the file association settings are

Step 3: Check File associations
1. Click Start > Run, type "control folders" (without quotation marks) and
press Enter.
2. Under the File Types tab, scroll down to locate "DOC" (Microsoft Office
Word 97-2003 Document).
3. Click the Advanced button.
4. Double click Edit and ensure Application used to perform action is:

"C:\Program Files\Microsoft Office\Office12\WINWORD.EXE" /n /dde (for
Office 2007)
"C:\Program Files\Microsoft Office\Office11\WINWORD.EXE" /n /dde (for
Office 2003)

5. Ensure DDE message is: [REM _DDE_Direct][FileOpen("%1")]

6. Repeat the above action to check the Open action.
7. If the document files stored in the document library are Office 2007
format, you also need to check the .DOCX file association settings.
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