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got wireless connection problem, help appreciated

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got wireless connection problem, help appreciated

Postby ggnntemp » Wed Feb 28, 2007 6:34 pm

tried to connect to wireless network but doesnt work > typed network key then connect and says "The network password needs to be 40bits or 104bits depending on your network configuration. This can be entered as 5 or 13 ascii characters or 10 or 26 hexadecimal characters."
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Postby chicagotech » Wed Feb 28, 2007 10:11 pm

We have seen many reports like this one. Are you using WEP or WPA? Assuming you use WEP, try to turn security off. Does that work? If yes, try only WEP or WPA without other security settings, for example Mac filter.

Please post back with the result.
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Postby ggnntemp » Sun Mar 04, 2007 8:27 pm

I am using WEP. I turned off the security and it works! However, when I enable the security again , making sure it is only WEP without other security settings then tried connecting...the same old message appears.
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Postby chicagotech » Sun Mar 04, 2007 9:21 pm

Have you checked this page?

Common Problems with 802.11 Wireless
http://www.chicagotech.net/netforums/vi ... .php?t=398
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Postby miked » Mon May 14, 2007 4:05 pm

hi i am having the same problem, where do i go to turn off the security? very new to wireless and vista.
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Postby chicagotech » Mon May 14, 2007 4:09 pm

It depends on which router you have. Normally, you login the router web utility and check the Wireless tab.
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Postby miked » Mon May 14, 2007 4:15 pm

well at the moment we were given permission to connect off our neighbors internet until ours is installed later on this week. my roomate uses a mac and she has no problem connecting but when i try it is giving me the 5 or 13 letter password error. the pw i am trying to enter is correct otherwise my roomate would not of been able to logon.
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Postby chicagotech » Mon May 14, 2007 8:50 pm

You may want to need to install MS hotfix. This link may help,

Wireless Issues
Many XP with SP2 wireless issues can be fixed by installing MS Hotfix ...
http://www.chicagotech.net/wireless.htm
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Wireless authentication issues

Postby shryke » Mon Jun 23, 2008 11:17 pm

Try lowering encryption to 64 bit and/or ensure you wireless network card drivers are up to date. Also, if possible, try WPA encryption instead of 128 or 64 bit WEP.
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Re: got wireless connection problem, help appreciated

Postby SDe » Sun Apr 04, 2010 7:50 am

Dear chicagotech

I realize that this particular forum is years later, yet Never let it be said that "Everything Old" is No Good Any Longer, as I very Desperately & very Thankfully stumbled upon this Thread and let me just say that; your very kind & extremely expertise instructions has Thankfully solved the Last & Final Link to very Gratefully fixing a co-workers laptop computer, which I just got coaxed into :-) and I myself just can't Thank you enough, as I was Literally pulling my hairs out trying to figure out WHY my Network password, which I knew was right, just Wasn't working.

Thank you so very kindly.
Wishing you the very BEST,
SDe
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Re: got wireless connection problem, help appreciated

Postby shryke » Sun Apr 04, 2010 9:12 am

Try updating your wireless network card drivers and just use WPA encryption. It's more secure and gets along better with Vista. I have seen this issue hundreds of times at work and switching to WPA is the quick fix that works about 95% of the time but you really should keep your drivers as up to date as possible to prevent further issues.
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