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Can't install XP SP3

Active Directory, Domain, DNS, WINS, DHCP, SBS, New Releases.

Can't install XP SP3

Postby chicagotech » Sat Nov 01, 2008 9:22 pm

I have a lot of customers how can’t install SP3. I tried to install with :

- http://update.microsoft.com
- Download and execute WindowsXP-KB936929-SP3-x86-DEU.exe
- Automatic Update

- Disabled Antivirus Software
- Start the Background Intelligent Transfer Service
- Have 60GB free space on the system drive
- Used Domain and Local Administrator Account
- Deleted files in the %temp% folder
- Fresh boot with msconfig

I got the error message : “Failed to install catalog files.”

Here is the c:\WINDOWS\svcpack.log:

[svcpack.log]
7.437: ================================================================================
7.437: 2008/10/29 14:08:08.140 (local)
7.437: c:\2bb0b43144630b5c090f2136\i386\update\update.exe (version 6.3.13.0)
7.515: Das Service Pack wurde mit folgender Befehlszeile gestartet:
7.531: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with
error 0x2
7.609: CreateUserInterface: DefineInstallCustomUI returned 0x0
7.640: Return Value From OnACPower = 1
7.640: OnACPower returned value( 0x1 ) which is Equal To 0x1
7.640: Condition succeeded for section OnACPower.Section in Line 1 of PreRequisite

7.640: SOFTWARE\Microsoft\Shared Computer Toolkit is not Present
7.640: Condition succeeded for section SharedComputerTool.Section in Line
2 of PreRequisite
7.640: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Hotfix\KB925877 is not
Present
7.640: First Condition in RDPMUI.Section Succeeded
7.640: Condition succeeded for section RDPMUI.Section in Line 3 of PreRequisite

7.656: SYSTEM\WPA\Fundamentals is not Present
7.656: First Condition in Winflp.Section Succeeded
7.656: Condition succeeded for section Winflp.Section in Line 4 of PreRequisite

7.656: SYSTEM\WPA\WEPOS is not Present
7.656: First Condition in WEPOS.Section Succeeded
7.656: Condition succeeded for section WEPOS.Section in Line 5 of PreRequisite

7.656: Ident is Not Present
7.656: First Condition in MediaCenter.FreeStyleBlock.Section Succeeded
7.656: Condition succeeded for section MediaCenter.FreeStyleBlock.Section
in Line 6 of PreRequisite
99.140: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with
error 0x2
99.140: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with
error 0x2
99.140: DoInstallation: CleanPFR failed: 0x2
99.140: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with
error 0x2
99.140: SetProductTypes: InfProductBuildType=BuildType.IP
99.171: SetAltOsLoaderPath: No section uses DirId 65701; done.
99.250: IncludeDirectoryIdFromInfSection: No DirId found for: DontRemoveOnUninst.DirId
99.265: SupplicantMode is Not Present
99.265: Fist Condition in Dot3svc.CheckSupplicantMode.Enabled Failed
99.265: Condition Check for Line 1 of Dot3svc.Automatic.ExtendedConditional
returned FALSE
99.265: SupplicantMode is Not Present
99.265: First Condition in Dot3svc.CheckSupplicantMode.NotEnabled Succeeded
99.265: Condition succeeded for section Dot3svc.CheckSupplicantMode.NotEnabled
in Line 1 of Dot3svc.Manual.ExtendedConditional
99.296: C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\ToGac.exe is Not Present
99.296: Condition Check for Line 1 of ToGac.RunProcess.ExtendedConditional
returned FALSE
99.296: FileVersion of C:\WINDOWS\system32\ntoskrnl.exe is Greater or Equal
To 5.1.2600.2180
99.296: Condition Check for Line 1 of DEP.RunProcess.ExtendedConditional
returned FALSE
99.296: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ie7 is Present
99.296: Condition succeeded for section IE7.AdditionalSettings.UninstallExists.Condition.Section
in Line 1 of IE7.AdditionalSettings.Registry.ExtendedConditional
99.296: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ie8 is not Present

99.296: Condition Check for Line 1 of IE8.AdditionalSettings.Registry.ExtendedConditional
returned FALSE
99.296: N is Not Present
99.296: Condition Check for Line 1 of N.And.WMP.ExtendedConditional.Common
returned FALSE
99.296: Windows Media Player is Present
99.296: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows
Media Player is Not Equal To Specified Value
99.296: Second Condition in Non.KN.WMP.Condition.Section Succeeded
99.296: C:\WINDOWS\system32\wmp.dll is Present
99.312: FileVersion of C:\WINDOWS\system32\wmp.dll is Greater or Equal To
10.0.0.0
99.312: Condition Check for Line 1 of WMP.ExtendedConditional.Common returned
FALSE
99.312: SYSTEM\WPA\Starter is not Present
99.312: First Condition in Non.Starter.Check.Condition Succeeded
99.312: Condition succeeded for section Non.Starter.Check.Condition in Line
1 of Non.Starter.ExtendedConditional.MSXML6
99.312: Ident is Not Present
99.312: Fist Condition in MediaCenter.Condition.Section Failed
99.312: Condition Check for Line 1 of MediaCenter.ExtendedConditional returned
FALSE
99.312: Ident is Not Present
99.312: Fist Condition in MediaCenter.Condition.Section Failed
99.312: Condition Check for Line 1 of MediaCenter.CopyAlways.ExtendedConditional
returned FALSE
99.312: Windows Media Player is Present
99.312: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows
Media Player is Not Equal To Specified Value
99.312: Second Condition in Non.KN.WMP.Condition.Section Succeeded
99.312: Windows Messenger is Not Present
99.312: First Condition in Non.KN.WM.Condition.Section Succeeded
99.312: Condition succeeded for section Non.KN.Condition.Section in Line
1 of Non.KN.Help.ExtendedConditional.Professional
99.312: SOFTWARE\Microsoft\Windows NT\CurrentVersion\HotFix\KB886540 is
not Present
99.312: First Condition in Non.WMP.Restore.Condition.Section Succeeded
99.312: N is Not Present
99.312: Fist Condition in N.FileOp.Condition.Section Failed
99.312: Condition Check for Line 1 of N.Help.ExtendedConditional.Professional
returned FALSE
99.312: KWebLinks is Not Present
99.312: Fist Condition in K.Condition.Section Failed
99.312: Condition Check for Line 1 of K.ExtendedConditional.Professional
returned FALSE
99.312: N is Not Present
99.312: Condition Check for Line 1 of N.Restore.Help.ExtendedConditional.Professional
returned FALSE
99.312: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows
Media Player is Not Equal To Specified Value
99.312: Fist Condition in KN.Condition.Section Failed
99.312: Condition Check for Line 1 of KN.Help.ExtendedConditional.Professional
returned FALSE
99.312: N is Not Present
99.312: Condition Check for Line 1 of N.And.WMP.ExtendedConditional.Professional
returned FALSE
99.312: Windows Media Player is Present
99.312: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows
Media Player is Not Equal To Specified Value
99.312: Second Condition in Non.KN.WMP.Condition.Section Succeeded
99.312: C:\WINDOWS\system32\wmp.dll is Present
99.312: FileVersion of C:\WINDOWS\system32\wmp.dll is Greater or Equal To
10.0.0.0
99.312: Condition Check for Line 1 of WMP.ExtendedConditional.Professional
returned FALSE
99.312: C:\Programme\internet explorer\iexplore.exe is Present
99.328: FileVersion of C:\Programme\internet explorer\iexplore.exe is Greater
or Equal To 7.0.0000.0000
99.328: Second Condition in IE.AdditionalSettings.LessThan7.Condition.Section
Failed
99.328: Condition Check for Line 1 of IE.AdditionalSettings.ExtendedConditional.Professional
returned FALSE
99.328: N is Not Present
99.328: Condition succeeded for section Non.NKN.Check.Condition in Line 1
of Non.NKN.ExtendedConditional.Professional
99.328: Exec Mediactr.Single.Section: Result ValueName Ident Not Found For
Key SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center
99.328: Exec Mediactr.Or.Section: Result ValueName Ident Not Found For Key
SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center
99.328: Exec Mediactr.Or.Section: Result ValueName Ident Not Found For Key
SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center
99.328: Condition Check for Line 1 of Mediactr.ExtendedConditional.Professional
returned FALSE
99.328: Windows Messenger is Not Present
99.328: First Condition in Non.KN.WM.Condition.Section Succeeded
99.328: Return Value From IsWMUpgradeable = 1
99.328: IsWMUpgradeable returned value( 0x1 ) which is Equal To 0x1
99.328: First Condition in WM.Upgrade.Condition.Section Succeeded
99.328: Condition succeeded for section KN.Or.WM.Restore.Condition.Section
in Line 1 of WM.ExtendedConditional.Professional
99.375: DoInstallation: FetchSourceURL for c:\2bb0b43144630b5c090f2136\i386\update\update.inf
failed
99.390: DoInstallation:UpdSpOpenInfFile for OldUninstallInf file "c:\windows\$ntservicepackuninstall$\spuninst\spuninst.inf
not found: 0x7b
99.390: CreateUninstall = 1,Directory = C:\WINDOWS\$NtServicePackUninstall$
106.000: Conditional load of section MSN.Block.Condition succeeded
106.000: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active Setup\Installed
Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24} KeyName failed :0x2
106.000: CheckRegistryValue: RegOpenKeyEx for System\WPA\Starter KeyName
failed :0x2
106.359: BuildCabinetManifest: update.url absent
106.359: Starting AnalyzeComponents
106.359: AnalyzePhaseZero used 0 ticks
106.359: No c:\2bb0b43144630b5c090f2136\i386\update\updtblk.inf file.
132.140: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem16.CAT
trusts inf c:\windows\inf\oem16.inf of device PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_E1\3&13C0B0C5&0&F0

132.718: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem15.CAT
trusts inf c:\windows\inf\oem15.inf of device PCI\VEN_8086&DEV_2770&SUBSYS_00000000&REV_02\3&13C0B0C5&0&00

134.625: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem17.CAT
trusts inf c:\windows\inf\oem17.inf of device PCI\VEN_8086&DEV_27B8&SUBSYS_00000000&REV_01\3&13C0B0C5&0&F8

135.281: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem18.CAT
trusts inf c:\windows\inf\oem18.inf of device PCI\VEN_8086&DEV_27C0&SUBSYS_B0021458&REV_01\3&13C0B0C5&0&FA

135.734: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem19.CAT
trusts inf c:\windows\inf\oem19.inf of device PCI\VEN_8086&DEV_27C8&SUBSYS_50041458&REV_01\3&13C0B0C5&0&E8

136.093: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem19.CAT
trusts inf c:\windows\inf\oem19.inf of device PCI\VEN_8086&DEV_27C9&SUBSYS_50041458&REV_01\3&13C0B0C5&0&E9

136.453: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem19.CAT
trusts inf c:\windows\inf\oem19.inf of device PCI\VEN_8086&DEV_27CA&SUBSYS_50041458&REV_01\3&13C0B0C5&0&EA

136.828: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem19.CAT
trusts inf c:\windows\inf\oem19.inf of device PCI\VEN_8086&DEV_27CB&SUBSYS_50041458&REV_01\3&13C0B0C5&0&EB

137.437: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem19.CAT
trusts inf c:\windows\inf\oem19.inf of device PCI\VEN_8086&DEV_27CC&SUBSYS_50061458&REV_01\3&13C0B0C5&0&EF

137.984: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem17.CAT
trusts inf c:\windows\inf\oem17.inf of device PCI\VEN_8086&DEV_27D0&SUBSYS_00000000&REV_01\3&13C0B0C5&0&E0

138.531: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem17.CAT
trusts inf c:\windows\inf\oem17.inf of device PCI\VEN_8086&DEV_27D2&SUBSYS_00000000&REV_01\3&13C0B0C5&0&E1

139.109: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem17.CAT
trusts inf c:\windows\inf\oem17.inf of device PCI\VEN_8086&DEV_27DA&SUBSYS_50011458&REV_01\3&13C0B0C5&0&FB

141.296: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2
141.296: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2
141.296: Failed to query DriverPath of ROOT\LEGACY_CPUZ\0000 0x2
141.296: Failed to query DriverPath of ROOT\LEGACY_DMBOOT\0000 0x2
141.296: Failed to query DriverPath of ROOT\LEGACY_DMLOAD\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_FIPS\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_GPC\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_HTTP\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_HWINTERFACE\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_IPNAT\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_IPSEC\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_KSECDD\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_MNMDD\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_MODEM\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_MOUNTMGR\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_NDIS\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_NDISTAPI\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_NDISUIO\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_NDPROXY\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_NETBT\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_NULL\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_PARTMGR\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_PARVDM\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_RASACD\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_RDPCDD\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_SISAGP\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_SISIDE\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_SISRAID1\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_TCPIP\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_TDRPMAN\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_UAGP35\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_VGASAVE\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_VOLSNAP\0000 0x2
141.312: Failed to query DriverPath of ROOT\LEGACY_WANARP\0000 0x2
165.359: OEM file scan used 59000 ticks
234.625: AnalyzePhaseOne: used 128266 ticks
234.625: AnalyzeComponents: Hotpatch analysis disabled; skipping.
234.625: AnalyzeComponents: Hotpatching is disabled.
234.625: FindFirstFile c:\windows\$hf_mig$\*.*
235.109: Service Pack 3 Setup hat folgenden Fehler festgestellt: Die Datei
update.ver ist nicht richtig.
235.187: Service Pack 3 Setup hat folgenden Fehler festgestellt: Die Datei
update.ver ist nicht richtig.
235.250: Service Pack 3 Setup hat folgenden Fehler festgestellt: Die Datei
update.ver ist nicht richtig.
235.281: Service Pack 3 Setup hat folgenden Fehler festgestellt: Die Datei
update.ver ist nicht richtig.
235.437: Service Pack 3 Setup hat folgenden Fehler festgestellt: Die Datei
update.ver ist nicht richtig.
235.578: Service Pack 3 Setup hat folgenden Fehler festgestellt: Die Datei
update.ver ist nicht richtig.
236.093: Service Pack 3 Setup hat folgenden Fehler festgestellt: Die Datei
update.ver ist nicht richtig.
236.203: Service Pack 3 Setup hat folgenden Fehler festgestellt: Die Datei
update.ver ist nicht richtig.
236.328: Service Pack 3 Setup hat folgenden Fehler festgestellt: Die Datei
update.ver ist nicht richtig.
236.750: Service Pack 3 Setup hat folgenden Fehler festgestellt: Die Datei
update.ver ist nicht richtig.
236.921: Service Pack 3 Setup hat folgenden Fehler festgestellt: Die Datei
update.ver ist nicht richtig.
238.343: Failed to open c:\windows\$hf_mig$\KB912945\update\updatebr.inf
238.343: Failed to open c:\windows\$hf_mig$\KB917953\update\updatebr.inf
238.343: Failed to open c:\windows\$hf_mig$\KB918899\update\updatebr.inf
238.343: Failed to open c:\windows\$hf_mig$\KB920213\update\updatebr.inf
238.437: Failed to open c:\windows\$hf_mig$\KB922760\update\updatebr.inf
238.468: Failed to open c:\windows\$hf_mig$\KB924496\update\updatebr.inf
238.640: Failed to open c:\windows\$hf_mig$\KB932168\update\updatebr.inf
238.687: Failed to open c:\windows\$hf_mig$\KB933729\update\updatebr.inf
238.703: Failed to open c:\windows\$hf_mig$\KB936357\update\updatebr.inf
238.765: Failed to open c:\windows\$hf_mig$\KB941644\update\updatebr.inf
238.796: Failed to open c:\windows\$hf_mig$\KB943460\update\updatebr.inf
238.953: Analyzing Devices...
238.953: Enumerating Devices of hidclass, GUID {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
239.062: Enumerating Devices of USB, GUID {36FC9E60-C465-11CF-8056-444553540000}
239.109: Skip Oem Device PCI\VEN_8086&DEV_27C8&SUBSYS_50041458&REV_01\3&13C0B0C5&0&E8

239.109: Skip Oem Device PCI\VEN_8086&DEV_27C9&SUBSYS_50041458&REV_01\3&13C0B0C5&0&E9

239.109: Skip Oem Device PCI\VEN_8086&DEV_27CA&SUBSYS_50041458&REV_01\3&13C0B0C5&0&EA

239.109: Skip Oem Device PCI\VEN_8086&DEV_27CB&SUBSYS_50041458&REV_01\3&13C0B0C5&0&EB

239.109: Skip Oem Device PCI\VEN_8086&DEV_27CC&SUBSYS_50061458&REV_01\3&13C0B0C5&0&EF

239.125: Enumerating Devices of keyboard, GUID {4d36e96b-e325-11ce-bfc1-08002be10318}
239.187: Enumerating Devices of bluetooth, GUID {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
239.234: Enumerating Devices of DiskDrive, GUID {4D36E967-E325-11CE-BFC1-08002BE10318}
239.312: Enumerating Devices of display, GUID {4d36e968-e325-11ce-bfc1-08002be10318}
239.359: Skip Oem Device PCI\VEN_1039&DEV_6330&SUBSYS_81131043&REV_00\4&13EB4D69&0&0008

239.359: Skip Oem Device PCI\VEN_8086&DEV_2772&SUBSYS_D0001458&REV_02\3&13C0B0C5&0&10

239.359: Enumerating Devices of displaycodec, GUID {e6abb47d-8339-4c60-be92-e9045ff5a33d}
239.421: Enumerating Devices of HIDClass, GUID {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
239.484: Enumerating Devices of media, GUID {4d36e96c-e325-11ce-bfc1-08002be10318}
239.546: Skip Oem Device HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_1458A002&REV_1001\4&2F790C35&0&0201

239.546: Skip Oem Device PCI\VEN_1039&DEV_7012&SUBSYS_810F1043&REV_A0\3&267A616A&0&17

239.546: Enumerating Devices of Modem, GUID {4D36E96D-E325-11CE-BFC1-08002BE10318}
239.609: Enumerating Devices of net, GUID {4d36e972-e325-11ce-bfc1-08002be10318}
239.656: Skip Oem Device PCI\VEN_10EC&DEV_8139&SUBSYS_81091043&REV_10\3&267A616A&0&58

239.656: Skip Oem Device PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_02\4&3A0400F3&0&00E1

239.671: Enumerating Devices of ports, GUID {4d36e978-e325-11ce-bfc1-08002be10318}
239.718: Enumerating Devices of Processor, GUID {50127DC3-0F36-415e-A6CC-4CB3BE910B65}
239.781: Enumerating Devices of sdbus, GUID {a0a588a4-c46f-4b37-b7ea-c82fe89870c6}
239.843: Enumerating Devices of System, GUID {4D36E97D-E325-11CE-BFC1-08002BE10318}
239.937: Skip Oem Device PCI\VEN_1039&DEV_0003&SUBSYS_00000000&REV_00\3&267A616A&0&08

239.937: Skip Oem Device PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_E1\3&13C0B0C5&0&F0

239.937: Skip Oem Device PCI\VEN_8086&DEV_2770&SUBSYS_00000000&REV_02\3&13C0B0C5&0&00

239.937: Skip Oem Device PCI\VEN_8086&DEV_27B8&SUBSYS_00000000&REV_01\3&13C0B0C5&0&F8

239.937: Skip Oem Device PCI\VEN_8086&DEV_27D0&SUBSYS_00000000&REV_01\3&13C0B0C5&0&E0

239.937: Skip Oem Device PCI\VEN_8086&DEV_27D2&SUBSYS_00000000&REV_01\3&13C0B0C5&0&E1

239.937: Skip Oem Device PCI\VEN_8086&DEV_27DA&SUBSYS_50011458&REV_01\3&13C0B0C5&0&FB

239.937: Enumerating Devices of Unknown, GUID {4D36E97E-E325-11CE-BFC1-08002BE10318}
240.000: Enumerating Devices of USB, GUID {36FC9E60-C465-11CF-8056-444553540000}
240.046: Skip Oem Device PCI\VEN_8086&DEV_27C8&SUBSYS_50041458&REV_01\3&13C0B0C5&0&E8

240.046: Skip Oem Device PCI\VEN_8086&DEV_27C9&SUBSYS_50041458&REV_01\3&13C0B0C5&0&E9

240.046: Skip Oem Device PCI\VEN_8086&DEV_27CA&SUBSYS_50041458&REV_01\3&13C0B0C5&0&EA

240.046: Skip Oem Device PCI\VEN_8086&DEV_27CB&SUBSYS_50041458&REV_01\3&13C0B0C5&0&EB

240.046: Skip Oem Device PCI\VEN_8086&DEV_27CC&SUBSYS_50061458&REV_01\3&13C0B0C5&0&EF

240.062: AnalyzeDevices used 1109 ticks
241.046: AnalyzePhaseTwo used 984 ticks
241.062: AnalyzePhaseThree used 16 ticks
241.062: AnalyzePhaseFive used 0 ticks
241.390: AnalyzePhaseSix used 328 ticks
244.000: AnalyzeComponents used 137641 ticks
244.000: Downloading 0 files
244.000: bPatchMode = FALSE
244.031: Inventory complete: ReturnStatus=0, 144656 ticks
244.046: Num Ticks for invent : 144671
244.125: VerifyTargetFileSize: Unable to verify size as Source = NULL for
file c:\windows\inf\HFX7.tmp
244.156: Kopierte Datei: c:\windows\inf\branches.inf
246.140: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active Setup\Installed
Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24} KeyName failed :0x2
246.140: Conditional load of section RPCProtseq.Reg.Install.Condition succeeded
246.140: Conditional load of section Mpeg2Data.Reg.Install.Condition succeeded
246.140: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Windows
NT\CurrentVersion\PeerNet\PNRP\IPV6-Global KeyName failed :0x2
246.140: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\PowerShell\1\PowerShellEngine
KeyName failed :0x2
246.171: Conditional load of section MSI31.Reg.Install.Condition succeeded
246.171: CheckRegistryValue: Registry - Inf Strings mismatch
246.171: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Hotfix\KB904412 KeyName failed :0x2
246.171: Conditional load of section MSXML60.Reg.Install.Condition succeeded
246.171: Allocation size of drive C: is 4096 bytes, free space = 62629720064
bytes
246.781: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
246.781: Drive C: free 59728MB req: 377MB w/uninstall: NOT CALCULATED.
246.781: CabinetBuild complete
246.781: Num Ticks for Cabinet build : 2735
246.781: DynamicStrings section not defined or empty.
246.890: Starting process: c:\2bb0b43144630b5c090f2136\i386\\update\fixccs.exe
247.265: Return Code = 0
247.265: Starting process: c:\2bb0b43144630b5c090f2136\i386\\update\nv4prep.exe
247.312: Return Code = 0
247.312: Starting process: c:\2bb0b43144630b5c090f2136\i386\\root\cmpnents\mediactr\i386\MCPreIns.exe
c:\2bb0b43144630b5c090f2136\i386\\root\cmpnents\mediactr\i386\ c:\2bb0b43144630b5c090f2136\i386\\ip\
c:\2bb0b43144630b5c090f2136\i386\\
247.406: Return Code = 0
247.406: Starting process: C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\apphelp.dll,ShimFlushCache
247.562: Return Code = 0
247.562: Starting process: c:\2bb0b43144630b5c090f2136\i386\\update\spnpinst.exe
/snapshot
247.578: Return Code = 0
247.609: DeRegisterUninstallProgramInInf: UpdSpOpenInfFile for "c:\windows\$ntservicepackuninstall$\spuninst\spuninst.inf
failed: 0x7b
252.359: FileInUse:: Detection disabled.
259.484: Conditional load of section MSN.Block.Condition succeeded
259.484: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active Setup\Installed
Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24} KeyName failed :0x2
259.484: CheckRegistryValue: RegOpenKeyEx for System\WPA\Starter KeyName
failed :0x2
259.593: ArchiveFilesFromArchiveFilesSections:FindFirstFile for c:\windows\java\packages\*
Failed: 0x3
259.593: ArchiveFilesFromArchiveFilesSections:FindFirstFile for c:\windows\java\packages\data\*
Failed: 0x3
259.750: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
259.812: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
259.812: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
259.906: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.093: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
260.093: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.140: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.140: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.203: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.203: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
260.218: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
260.250: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.328: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.375: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.375: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
260.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
260.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
291.140: ArchiveQueue: no source component migwiz.manifest
319.281: Num Ticks for Backup : 72500
319.484:
AppPatch not installed.
319.484: AppPatch not installed. Registry will be archived.
328.437: VerifyTargetFileSize: Unable to verify size as Source = NULL for
file c:\windows\inf\iis.inf
328.593: Num Ticks for creating uninst inf : 9312
328.593: Registering Uninstall Program for -> Windows XP Service Pack, Service
Pack 3 , 0x0
331.343: Conditional load of section MSN.Block.Condition succeeded
331.343: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active Setup\Installed
Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24} KeyName failed :0x2
331.343: CheckRegistryValue: RegOpenKeyEx for System\WPA\Starter KeyName
failed :0x2
331.718: SetupDiEnumDriverInfo failed for {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
with error 0x00000103
331.859: SetupDiEnumDriverInfo failed for {a0a588a4-c46f-4b37-b7ea-c82fe89870c6}
with error 0x00000103
331.906: Enumerating Devices of hidclass, GUID {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
331.968: Enumerating Devices of USB, GUID {36FC9E60-C465-11CF-8056-444553540000}
332.031: Skip Oem Device PCI\VEN_8086&DEV_27C8&SUBSYS_50041458&REV_01\3&13C0B0C5&0&E8

332.031: Skip Oem Device PCI\VEN_8086&DEV_27C9&SUBSYS_50041458&REV_01\3&13C0B0C5&0&E9

332.031: Skip Oem Device PCI\VEN_8086&DEV_27CA&SUBSYS_50041458&REV_01\3&13C0B0C5&0&EA

332.031: Skip Oem Device PCI\VEN_8086&DEV_27CB&SUBSYS_50041458&REV_01\3&13C0B0C5&0&EB

332.031: Skip Oem Device PCI\VEN_8086&DEV_27CC&SUBSYS_50061458&REV_01\3&13C0B0C5&0&EF

332.046: Enumerating Devices of keyboard, GUID {4d36e96b-e325-11ce-bfc1-08002be10318}
332.093: Enumerating Devices of bluetooth, GUID {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
332.156: Enumerating Devices of DiskDrive, GUID {4D36E967-E325-11CE-BFC1-08002BE10318}
332.218: Enumerating Devices of display, GUID {4d36e968-e325-11ce-bfc1-08002be10318}
332.281: Skip Oem Device PCI\VEN_1039&DEV_6330&SUBSYS_81131043&REV_00\4&13EB4D69&0&0008

332.281: Skip Oem Device PCI\VEN_8086&DEV_2772&SUBSYS_D0001458&REV_02\3&13C0B0C5&0&10

332.281: Enumerating Devices of displaycodec, GUID {e6abb47d-8339-4c60-be92-e9045ff5a33d}
332.328: Enumerating Devices of HIDClass, GUID {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
332.406: Enumerating Devices of media, GUID {4d36e96c-e325-11ce-bfc1-08002be10318}
332.453: Skip Oem Device HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_1458A002&REV_1001\4&2F790C35&0&0201

332.453: Skip Oem Device PCI\VEN_1039&DEV_7012&SUBSYS_810F1043&REV_A0\3&267A616A&0&17

332.468: Enumerating Devices of Modem, GUID {4D36E96D-E325-11CE-BFC1-08002BE10318}
332.515: Enumerating Devices of net, GUID {4d36e972-e325-11ce-bfc1-08002be10318}
332.578: Skip Oem Device PCI\VEN_10EC&DEV_8139&SUBSYS_81091043&REV_10\3&267A616A&0&58

332.578: Skip Oem Device PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_02\4&3A0400F3&0&00E1

332.578: Enumerating Devices of ports, GUID {4d36e978-e325-11ce-bfc1-08002be10318}
332.640: Enumerating Devices of Processor, GUID {50127DC3-0F36-415e-A6CC-4CB3BE910B65}
332.687: Starting Backup For ACPI\GenuineIntel_-_x86
335.218: Starting Backup For ACPI\GenuineIntel_-_x86
335.687: Starting Backup For ACPI\GenuineIntel_-_x86_Family_6_Model_15
336.171: Starting Backup For ACPI\GenuineIntel_-_x86_Family_6_Model_15
336.671: Enumerating Devices of sdbus, GUID {a0a588a4-c46f-4b37-b7ea-c82fe89870c6}
336.734: Enumerating Devices of System, GUID {4D36E97D-E325-11CE-BFC1-08002BE10318}
336.796: Skip Oem Device PCI\VEN_1039&DEV_0003&SUBSYS_00000000&REV_00\3&267A616A&0&08

336.796: Skip Oem Device PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_E1\3&13C0B0C5&0&F0

336.796: Skip Oem Device PCI\VEN_8086&DEV_2770&SUBSYS_00000000&REV_02\3&13C0B0C5&0&00

336.796: Skip Oem Device PCI\VEN_8086&DEV_27B8&SUBSYS_00000000&REV_01\3&13C0B0C5&0&F8

336.796: Skip Oem Device PCI\VEN_8086&DEV_27D0&SUBSYS_00000000&REV_01\3&13C0B0C5&0&E0

336.796: Skip Oem Device PCI\VEN_8086&DEV_27D2&SUBSYS_00000000&REV_01\3&13C0B0C5&0&E1

336.796: Starting Backup For PCI\CC_0403
337.656: Skip Oem Device PCI\VEN_8086&DEV_27DA&SUBSYS_50011458&REV_01\3&13C0B0C5&0&FB

337.687: Enumerating Devices of Unknown, GUID {4D36E97E-E325-11CE-BFC1-08002BE10318}
337.734: Enumerating Devices of USB, GUID {36FC9E60-C465-11CF-8056-444553540000}
337.796: Skip Oem Device PCI\VEN_8086&DEV_27C8&SUBSYS_50041458&REV_01\3&13C0B0C5&0&E8

337.796: Skip Oem Device PCI\VEN_8086&DEV_27C9&SUBSYS_50041458&REV_01\3&13C0B0C5&0&E9

337.796: Skip Oem Device PCI\VEN_8086&DEV_27CA&SUBSYS_50041458&REV_01\3&13C0B0C5&0&EA

337.796: Skip Oem Device PCI\VEN_8086&DEV_27CB&SUBSYS_50041458&REV_01\3&13C0B0C5&0&EB

337.796: Skip Oem Device PCI\VEN_8086&DEV_27CC&SUBSYS_50061458&REV_01\3&13C0B0C5&0&EF

340.296: UpdateMonitoredList Succeeded
346.046: System Restore Point set.
346.140: Kopierte Datei: C:\WINDOWS\system32\spmsg.dll
347.187: PFE2: Per File Exceptions will not be used.
348.640: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.wmerrenu.cat
with error 0x57
348.640: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\Tmp.0.wmerrenu.cat
with error 0x80092004
348.703: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.ntprint.cat
with error 0x57
348.718: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\Tmp.0.ntprint.cat
with error 0x80092004
386.328: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.nt5.cat
with error 0x57
386.390: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\Tmp.0.nt5.cat
with error 0x80092004
470.875: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.mstsweb.cat
with error 0x57
470.875: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\Tmp.0.mstsweb.cat
with error 0x80092004
470.906: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.msn9.cat
with error 0x57
470.906: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\Tmp.0.msn9.cat
with error 0x80092004
471.531: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.msn7.cat
with error 0x57
471.531: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\Tmp.0.msn7.cat
with error 0x80092004
472.468: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.msmsgs.cat
with error 0x57
472.468: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\Tmp.0.msmsgs.cat
with error 0x80092004
831.468: InstallSingleCatalogFile: MyInstallCatalog failed for Tmp.0.msmsgs.cat;
error=0xfffffbfe.
831.468: DoInstallation:MyInstallCatalogFiles failed:STR_CATALOG_INSTALL_FAILED
832.703: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
value, error 0x2
832.703: DoInstallation: Failed to unregistering spuninst.exe for recovery.
832.703: Die Katalogdateien konnten nicht installiert werden.


Klicken Sie auf "OK", um die durchgefhrten nderungen zurckzunehmen.
912.546: Message displayed to the user: Die Katalogdateien konnten nicht
installiert werden.


Klicken Sie auf "OK", um die durchgefhrten nderungen zurckzunehmen.
912.546: User Input: OK
912.546: Prozess wird gestartet: C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe
/~ -u -z
912.890: Software Update Rollback has completed with return code 0x643.
This rollback requires a reboot.
912.890: Die Installation des Service Pack 3 wurde nicht abgeschlossen.

Windows XP wurde teilweise aktualisiert und funktioniert eventuell nicht
richtig.
914.234: Message displayed to the user: Die Installation des Service Pack
3 wurde nicht abgeschlossen.

Windows XP wurde teilweise aktualisiert und funktioniert eventuell nicht
richtig.
914.234: User Input: OK
914.234: Update.exe extended error code = 0xf01e
914.234: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
Shutdown Initiated in Self Extractor

A: I would like to share a Knowledge Base article with you
which explains the "Failed to install catalog files" error in detail.

You cannot install some updates or programs
http://support.microsoft.com/kb/822798

Based on the above article, let's try the following steps at this time.

Suggestion 1: Rename the Catroot2 folder:
========================
1. Click "Start", "Run", type: "notepad C:\remove.bat" (without quotations)
and press Enter. Choose "Yes" when you are prompted.
2. Copy the following commands and then paste them into the opened Notepad
window.

net stop CryptSvc
ren %windir%\system32\catroot2 catroot2.old
net start CryptSvc

3. After you paste the above commands, please close the "Notepad" window.
Choose "Yes" when you are prompted to save the file.
4. Click "Start", "Run", type: "C:\remove.bat" (without quotations) and
press "Enter" to run the commands that were pasted.

Now, please reinstall SP3 to check the result. If the issue persists,
please go to Suggestion 2.

Suggestion 2: Run Secedit tool to reset the permissions completely:
========================
1. Click Start, Run, type: "%windir%\help" and press Enter to open the Help
folder.
2. Click Start, Run, type: "%windir%\system32" and press Enter to open the
System32 folder.
3. Open the attachment secedit.zip, copy and paste the file secedit.exe
into the System32 folder; copy and paste the file secedit.chm into the Help
folder.

4. Click Start, click Run, type the following command and then press ENTER

secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb
/verbose

You will receive a "Task is completed" message, and a warning message that
something could not be done. You can safely ignore this message.

Note: The command is complicated and I suggest you copy and paste the above
command into the Run box.

After repairing the local security database, let's try to install SP3 in
Safe Mode again. If the issue persists, please follow the steps below to
capture a screenshot if there is any error message.
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
chicagotech
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Location: Chicago USA

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