Remote assistance: A program could not start

[chicagotech]

Microsoft has a hotfix for the issue. If the Solicited Remote Assistance policy is disabled, you cannot offer assistance to a Novice computer http://support.microsoft.com/kb/826088

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"FRANKB" <FRANKB> wrote in message news:5A736AE7-4359-4A04-A828-24BDE73942A1@microsoft.com...
Am trying to use remote assistance but every time I try I get the following
message
"A program could not start. Try again"
It doesnt matter if I use Window Messenger, E-mail or Use a file - The
message is always the same.