An invalid command was sent to the storage device

Clearapps network inventory
software.

An invalid command was sent to the storage device

The storage device may no longer be accessible to the operating system

Situation: The client use Symantec Backup Exec 2010 R2 with 2 devices. When doing backup, they receive this message: Storage device "IBM 0002" reported an error on a request to write data to media.
Error reported:
Incorrect function.
V-79-57344-34030 - An invalid command was sent to the storage device.
The storage device may no longer be accessible to the operating system. Review the event logs for more information.

Troubleshooting: We found those two devices were using different drivers, one is Dell device driver and another one is Symantec driver. Installing Symantec driver to replace dell driver fixes the problem.

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