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The client could not be installed on the remote computer - Resolution with screenshots

Situation: The client is running Symantec Endpoint Protection 12. When they try to install Endpoint client on a Windows 10 computer, they receive this message: "Login to computer name failed. The client could not be installed on the remote computer>".


Troubleshooting: To install SEP on Windows 10, you need to disable Windows Defender and enable Remote Registry. Please refer to this article:

How to install SEP on a Windows 10

 

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